United States Postal Service

1.7
180 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 7523 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7523 Main St, Flushing, NY
11367, United States

Hours

Reviews

1.7
180 reviews
5 stars
24
4 stars
8
3 stars
5
2 stars
4
1 star
139

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service and long wait times, often with only one clerk available during busy hours.

Staff Attitude

Feedback varied on staff professionalism; while some praised individual employees for their helpfulness, many others described staff as rude and unprofessional.

Delivery Issues

Numerous complaints about lost or misdelivered packages, with customers expressing frustration over unreliable mail delivery.

Management Concerns

Several reviews indicated poor management practices, including inadequate staffing and lack of accountability for service failures.
  • KN
    Kb N
    Dec 6, 2025
    1.0
    Awful experience
  • JB
    John Bartholomew
    Nov 13, 2025
    1.0
    Slowest post office I’ve ever been to. Never seen more than one clerk working at a time, and there are usually at least four people on line any given time. No self-service machine either. When I mail a prepaid package and need it scanned for insurance purposes, it should be done immediately. Not waiting 5-10 minutes behind one person who needs to send a money order and has no idea how, plus others who need to pay for new labels. They really need to hire more desk clerks, or at least get a self service kiosk or two. Just government inefficiency…
  • FU
    Farkhodjon Umarjonov
    Nov 12, 2025
    1.0
    Very, very slow
  • AW
    Anita Wang
    Nov 5, 2025
    5.0
    I honesty had a good experience. Went there around 11:30am on a Wednesday and there was no one there. The lady working there was pleasant and it was nice. I guess i went a good day
  • CY
    Cade Yoshioka
    Oct 17, 2025
    5.0
    Shout out to Tito and Miss Hanson! I has a very complex issue with a damaged international package and they were both incredibly helpful in connecting me to the right people and filing what I needed. I had visited another post office and the employees there had been far less helpful, so I am so grateful to these two employees fot their help and guidance!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.