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Visit your local Post Office™ at 4165 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted the staff's rude and unprofessional behavior, with many customers feeling disrespected and unsupported during their interactions.
Understaffing
Many customers reported long wait times due to insufficient staff, often with only one or two windows open despite high customer volume.
Service Efficiency
Customers expressed frustration with slow service and inefficiency, noting that processes were often chaotic and poorly managed.
Lost Packages
Several reviews mentioned issues with lost packages and poor handling of mail, leading to dissatisfaction with the reliability of the service.
EZ
Emily Zou
3 days ago
1.0
Horrible Rude Clerk - Needs to be Fired!!!The elderly female clerk wearing glasses was extremely rude, impatient, and emitted an aura of pure resentment. Her attitude was hostile and completely unprofessional. It was evident that she had no interest in assisting customers or doing her job with even basic courtesy.
This goes beyond having an “off day.” Her behavior indicates a deep-seated unwillingness to perform her duties. If she does not want to serve the public, she should not work at the United States Postal Service. We, the taxpayers and customers, are not here to be her emotional punching bags. We pay for a service and deserve to be treated with respect.
CC
chuyan
5 days ago
1.0
Very bad service……charged extra money when I already asked to mail it in cheapest way
YC
yue chen
Dec 30, 2025
1.0
Really yelling elders when they ask questions? Unprofessional attitude. And being really rude
CC
Clay
Dec 27, 2025
1.0
This place holds a very special memory.
I come in trying to get a package/mail addressed to me. It says, "owner".
I go to the delivery window, to which I give my ID and the slip. This lady takes 10 minutes, comes back to me and starts going on a whole rant saying, "I cant give you anything, i cant so this that and the third, your name doesnt match the package, and its addressed to Owner. What even is an owner? That doesnt mean anything."
And I look at her in disbelief and say, "Owner, like, the owner of this home?"
This lady gets all wide eyed and starts rambling all embarrassed basically trying to talk all that trash to me cause she embarrassed she doesnt know what Owner is. Tells me that I need to show proof I'm the owner. OK, fine I accept that. I can pull up a government website stating that my name is under ownership right there.
Ohh but noooo, "We dont do phone ID you need to print it". You want me to go home, print out the exact page that shows Im the owner, and then come back to give you the exact same document that I could show you in 5 minutes. OK. So I go home, print out the page, come back.
Now pickup is on break.
Whatever it is that you're training your employees to do is setting them up for failure. Please review your training and keep up with the times.
JM
John Mac
Dec 24, 2025
1.0
One of the busiest times of the year 12 24,25 and they have one teller working and the top of all of the unprofessional and rudeness in this place is a static people need some help not understanding the process that needs to be done. There’s no one on the floor to help.There’s a language issue. Some people are learning how to speak English don’t know the Exact what the questions they’re telling them to do then they teller gets mad at the person for not paying attention. Let’s not be so rude. We’re all in it together.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 4165 Main St?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this location accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment using the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours for this United States Postal Service location?
It is open Monday through Friday from 8:30 AM to 8:00 PM, and Saturday from 8:30 AM to 5:00 PM. It is closed on Sundays.
Are PO Boxes available at this Post Office and how can I get one?
Yes, you can apply for a PO Box online or in person at this location, needing two valid IDs and a completed application if applying in person.
Can I access PO Boxes in the lobby outside of normal hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Please check with this local Post Office for specifics.
What nearby landmarks or places can help me find the United States Postal Service at 4165 Main St?
You can locate this Post Office near the United States Post Office (Flushing, Queens), US Post Office, and the Common Chord Music Studio.
What nearby dining options are available before or after visiting the Post Office?
Fay Da Bakery, a bakery and Chinese restaurant with a smoothie juice bar, is nearby for a quick meal or snack.
Are there financial services close to the USPS for added convenience?
Yes, nearby financial options include Capital One Bank with ATM access, Capital One ATM, Preferred Bank, and Metro Remittance Center.
What should I do if I want to schedule passport services online for this Post Office?
Use the official USPS online scheduler available at https://tools.usps.com/rcas.htm to book your passport appointment.