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Brand Certified

United States Postal Service

1.7
(730 reviews)

Business Details

4165 Main St, Flushing, NY
11355, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4165 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4165 Main St, Flushing, NY
11355, United States

Hours

Reviews

1.7
730 reviews
5 stars
90
4 stars
26
3 stars
32
2 stars
31
1 star
551

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unprofessional behavior from staff, with many customers feeling disrespected and unsupported.

Staffing Issues

Customers frequently noted the post office is severely understaffed, leading to long wait times and inefficient service.

Service Quality

The overall quality of service was described as poor, with complaints about slow processing, lost packages, and inadequate assistance.

Language Barriers

Several reviews mentioned difficulties faced by non-English speakers, indicating a lack of support for diverse language needs.
  • TM
    Tatiana Michelle
    Feb 25, 2026
    1.0
    Being that this is located in flushing queens new york area full of immigrants. There should be clearer support or accommodation options rather than language that feels punitive.
  • TT
    Ti Ti
    Feb 19, 2026
    1.0
    Cross eyed TAMISHA is the worst clerk there. I witnessed her talking to the customers so disgustingly rude and with no patience. Worse if you don’t speak good English. Very sad to see because that is someone’s mom or family member that’s getting treated so bad !! When it was my turn she also tried it with me until I asked her what’s up with her and returned the same energy she stood quiet then. It’s every time and they need to get rid of her
  • AL
    Annie Lin
    Feb 13, 2026
    1.0
    If I could do -100 it would be here. Worst USPS ever with staff that absolutely despises their job and takes it out on you. Negative customer service. I would never come here if I had a choice.
  • KA
    Kiara A
    Feb 5, 2026
    1.0
    Worst supervisor and workers here ! USPS DO BETTER ! Everyone getting paid to be rude here !! Yelling and rolling eyes! No help ! Just attitude and disrespect! No patience !
  • LH
    LEI HONG
    Jan 27, 2026
    1.0
    This is the worst post office and staff, without a doubt. With so many windows, only two are open for service, resulting in a queue of at least 15 people. Why would anyone still use USPS for sending packages and letters with such incredibly slow service? Even worse, the staff have terrible attitudes and then demand that you give them the best rating (the green smiley face).

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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