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Visit your local Post Office™ at 4165 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Customers frequently reported long wait times due to understaffing, with only one or two windows open during peak hours.
Customer Service
Many reviews highlighted rude and unhelpful staff, with several customers expressing frustration over poor attitudes and lack of assistance.
Service Efficiency
The post office was criticized for slow service and inefficiency, with complaints about the handling of packages and long lines.
Mixed Experiences
While many customers had negative experiences, a few noted instances of good service from specific employees.
Language Barriers
Some customers mentioned difficulties due to language barriers, particularly in a diverse community, which added to the frustration.
XD
Xin Dai
Nov 12, 2025
1.0
I went there on a Wednesday night , and the clerk, Tamasha, charged me the wrong price and spoke to me with a very poor attitude. There is also another Asian representative who works in the lobby who was not polite either. She allowed her coworker to speak loudly, yell, and use discriminatory language, and she would not allow me to explain the situation.
However, I would like to express my appreciation for Erin. She was extremely helpful and saved me both time and money .
AA
ALee
Nov 12, 2025
1.0
Bad experience. The staff was very rude and crude, especially the tall and thin male staff with glasses, who would shout at people and have a very bad attitude.
MS
Michelle Sim
Nov 7, 2025
1.0
I’ve never made an issue of waiting on line, it’s part of the experience but Election Day is on my birthday and I did a mail in ballot. Dropped it off with an employee and she waved it around smiling saying “you’re all set”, didn’t post mark it in-front of me and now I come to find out my vote was never submitted. ridiculous.
LL
lenama1234567890
Oct 27, 2025
1.0
The worst post office I've ever been to. Lines are too long and only 1 or 2 staff members. They allow people to cut in line. Flushing is a predominantly Chinese community and yet no Chinese speaking staff at this location. Staff members are short tempered and yell at customers. Was on line for about 20 minutes and the staff yelled at 4 different customers.
JK
jessica kawik
Oct 23, 2025
1.0
I usually have no trouble with the carrier services from the USPS truck when it’s my usual girl, but when they send different people there’s always a complication. My mom was home today waiting for my package, and the USPS sat in front of our building for half an hour (they said they attempted delivery at 4:02, my mom texted at 4:21 to ask if there was an update on the package because the truck was there and I had not seen the message until after 5). They did not attempt delivery (didn’t ring the bell), left no note (even though it says they did, and I checked both sides of the building’s lobby and first floor), so I have no idea when I can attempt to pick up my package at the post office. I’m sure it’s pure laziness on the drivers part because my building is very accessible and has places to leave the packages that are secure, plus we have cameras if there are any further issues. Please only hire competent people who don’t slack off and make others do extra work! Now I’ll have to spend over half an hour waiting in line to POTENTIALLY pick up my package because I’m in the dark!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 4165 Main St?
You can send mail and ship packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this location accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment using the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours for this United States Postal Service location?
It is open Monday through Friday from 8:30 AM to 8:00 PM, and Saturday from 8:30 AM to 5:00 PM. It is closed on Sundays.
Are PO Boxes available at this Post Office and how can I get one?
Yes, you can apply for a PO Box online or in person at this location, needing two valid IDs and a completed application if applying in person.
Can I access PO Boxes in the lobby outside of normal hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Please check with this local Post Office for specifics.
What nearby landmarks or places can help me find the United States Postal Service at 4165 Main St?
You can locate this Post Office near the United States Post Office (Flushing, Queens), US Post Office, and the Common Chord Music Studio.
What nearby dining options are available before or after visiting the Post Office?
Fay Da Bakery, a bakery and Chinese restaurant with a smoothie juice bar, is nearby for a quick meal or snack.
Are there financial services close to the USPS for added convenience?
Yes, nearby financial options include Capital One Bank with ATM access, Capital One ATM, Preferred Bank, and Metro Remittance Center.
What should I do if I want to schedule passport services online for this Post Office?
Use the official USPS online scheduler available at https://tools.usps.com/rcas.htm to book your passport appointment.