United States Postal Service

1.4
247 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1836 Mott Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1836 Mott Ave, Far Rockaway, NY
11691, United States

Hours

Reviews

1.4
247 reviews
5 stars
16
4 stars
7
3 stars
5
2 stars
8
1 star
211

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with many expressing frustration over long wait times and inadequate service.

Delivery Issues

Numerous complaints about lost packages, incorrect deliveries, and packages marked as delivered but not received were noted.

Staffing Problems

Many reviews highlighted a lack of staff, leading to long lines and slow service, with calls for more employees to be hired.

Customer Support

There were mixed experiences with customer support, with some customers praising individual staff members while others reported poor communication and unresponsiveness.
  • DD
    Discounts Deals
    3 days ago
    1.0
    I've been waiting for my package for a month now. Tracking number 9234690406433802298190 MY ITEM IS HERE AT THIS FACILITY AND NO ONE IS DOING THERE JOB !!!
  • SD
    SpaceMan Dan
    4 days ago
    1.0
    This post office has held my item for over a month !!! I purchased my product back in December from DHGATE and I never received it. I check everyday and it says its here at this facility and has been here for awhile now !!! Now I understand why they have such bad reviews. SMH !!!
  • SI
    Summerbaby Isbell
    Nov 24, 2025
    1.0
    Terrible service lucky if mail delivered. Rude in the Post Office mail gets delivered down the block.
  • TK
    Tiffany Kenchen
    Oct 29, 2025
    1.0
    Every time I come here there's only one worker and a long line.
  • NA
    Nancy Amador
    Sep 28, 2025
    1.0
    I got hit by a USPS worker never got pay for my damage worse USPS

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.