United States Postal Service

2.7
56 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 770 Ayrault Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
770 Ayrault Rd, Fairport, NY
14450, United States

Hours

Reviews

2.7
56 reviews
5 stars
19
4 stars
5
3 stars
1
2 stars
2
1 star
29
  • AC
    Allan Cornith
    Dec 6, 2025
    1.0
    Michele the clerk is rude
  • CB
    Colleen Bosse
    Oct 6, 2025
    5.0
    Tiffany was USPS customer service representative that handled my eBay shipment to my customers. Knowing it was glassware & ceramics, she took extra care in marking it as such. Excellent customer service! I try to use this location for all my needs!
  • JH
    Jamie Hyde
    Aug 25, 2025
    5.0
    Very helpful staff, I needed a quote on shipping charges for a package and she gave me several options.
  • RT
    Relika Toledo
    Apr 3, 2025
    1.0
    Incompetence and bad customer service. Postal worker did not tell me that hand sanitizer is in the NO MAIL list of items when I filled out the customs declaration and she checked it over. I paid $75.00 for the package, then it was returned to me. The post office manager told me that it was their fault, he's sorry but there is no credit or refund, I need to pay $75.00 again to re-mail the package.
  • JK
    J K
    May 5, 2018
    5.0
    Under paid, under appreciated, and often abused. I appreciate you guys. Thanks for my mail!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.