The UPS Store

3.6
119 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0193 in Fairport offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Fairport Village Landing Across From Town Hall.

Details

  • DeliveryNot available

Location

The UPS Store
144 Fairport Village Landing, Fairport, NY
14450, United States

Hours

Reviews

3.6
119 reviews
5 stars
72
4 stars
2
3 stars
4
2 stars
7
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond in assisting with packing and shipping.

Staff Behavior

While some employees received positive feedback, there were multiple complaints about an older male staff member's rude and abrasive demeanor towards customers.

Efficiency

Customers appreciated the quick service and efficiency, especially during busy times, although some noted instances of long wait times.

Store Environment

The store was generally described as clean and well-organized, contributing to a positive shopping experience.

Mixed Experiences

Overall, experiences varied significantly, with some customers expressing satisfaction while others reported negative interactions, particularly with specific staff members.
  • KZ
    Kathy Ziegler
    Nov 16, 2025
    5.0
    Super patient and helpful staff. Took the time to carefully pack a large and valuable item and even help me carry it to the car! It was a difficult job, done with a smile
  • AW
    Anne White
    Nov 11, 2025
    5.0
    I have to give the Fairport Village Landing Store a big shout-out for their wonderful customer service! I’m a mosaic artist, and Jim has custom-packed several large and fragile pieces for me. Every one of them has arrived safely to my clients, and I can’t say enough how much I appreciate that care and attention. Delivering my work safely is such an important part of the process. Thank you, Jim!
  • NH
    Nancy hoskins
    Nov 10, 2025
    5.0
    This store has the best service. The folks here are always professional and very helpful
  • KB
    Kathleen Byrne
    Nov 7, 2025
    5.0
    So helpful packing up my clothes to send to Florida. Very Efficient during a busy Friday evening.
  • AA
    Amy Ashe
    Oct 24, 2025
    5.0
    John and Gabe at the Fairport NY location were amazing. They were extremely helpful and patient when I experienced an issue with returning an item. They both went above and beyond to help me. They both deserve a raise. Excellent customer service!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Fairport offer?

The UPS Store in Fairport offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and more.