Advertising AgencyWebsite DeveloperGraphic DesignerVideo Production ServicePhotographerConference ServicesWebsite DesignerLogo Designers
We create custom solutions & products that meet your business needs in the areas of brand new website development, existing website maintenance & revisions, web hosting management, company identity & branding, graphic design, video production, marketing, as well as specialized consulting services.
I have utilized the services of Grey Goose Graphics for both a promotional video for my business and for livestreaming events held at my business and I have found John Hussar and his staff competent and capable of meeting the expressed needs of my business.
JD
James DeSantis
Dec 18, 2016
5.0
Really nice professional work. Always a pleasure. Locally owned and operated.
Frequently Asked Questions About Grey Goose Graphics
I want a website. Where do I begin?
Prior to contacting a web designer we recommend you think about your individual needs and goals related to the creation of your web site. Web sites designed to inform a consumer, sell a product, or pass on general information will all have different characteristics and features. Having a basic idea of your needs is important before scheduling your first meeting.
We also suggest you visit multiple web sites and bring their addresses to your first meeting, this helps us understand the styles you prefer, what inspires you, and quickly understand your likes & dislikes.
Of course, if you feel you aren’t sure or need guidance we’re happy to help. We include some basic consulting time in our pricing, but can always expand on this to accommodate the special needs a client may have.
We use a consistent analogy that building a web site is very similar to building a home. We like to think of ourselves as the architects, builders, and finished craftsmen who will provide you with someplace your clients, friends and family will visit for years to come. The first step starts with ideas, budgets, and rough estimates.
Do I really need a contract?
Yes. We execute contracts with each of our clients as we believe in clearly defining everyone's expectations up front.
We focus on delivering exemplary customer service. We believe things like surprises, misunderstandings, and lack of communication are all contributors to a poor customer experience. While any contract can not address every possibility, we believe it's an essential part of living up to your expectations.
How long does it take to build a website?
There are many variables in determining the turn-around time on a web site project. From the completion of the design process, content development, and site programming, testing, and development of any custom features, there are many opportunities for delays and set-backs.
We have found that our biggest variable in this time is the commitment of the client in building their site. We have worked with clients who had the time, desire, and organizational skills and created sites in less than a week. We have also had clients who all stated they had the time, desire, and commitment, but once the project started, other things took precedence and site builds took six months or more.
At the time of contract execution, we will give you an estimated completion dated based on the availability of your content, our work load, and specific needs of your project.
Why can't my project be completed quicker?!
We are hearing this more frequently these days. Like life itself, our studio is constantly evolving and changing. As we grow, we strive continue to deliver exceptional customer service, exceed client expectations, and demonstrate a positive return on our client’s investments. Sometimes to do this, we need to slow things down a bit or delay a new project. We make every effort at producing products on a reliable time line, and truly value the responsibility our clients provide us.
While it would be easy to just hire more people, we are very passionate about our client relationships, meticulous about out work, and focused on customer service. As we grow, we turn away several talented individuals for every one designer, artist, photographer, or programmer we may utilize on our client projects. Our owners remain involved on every project.
Although you might complain we are booked for the time frame you are looking for to produce a new project, we ask your understanding and patience. If you are the owner of the project you are working on, we know you appreciate the fact that we sometimes convey “We are booked!”
Do you host websites yourself?
No. We do not host web sites ourselves. There are very few studios, agencies, or web site development corporations who have been successful in the design and development areas as well as able to offer comprehensive and quality hosting services. We work with large companies who offer the quality, customer service, and competitive pricing which you should expect from any hosting provider, but only get with a very few.
How much does a website cost?
This is like asking a builder how much does it cost to build a house. Like a builder, we need to know many details of what you are looking for in your construction project. The foundation, structure, and finishing touches each have associated costs and can be modified for your individual needs or desires. This customizing creates a very diverse price range from a few hundred dollars to several thousand dollars. We no longer offer package deals, our work is done on a hourly basis. (Time & Materials) Please contact us to obtain estimated pricing for your individual project, but don't be surprised if we ask you a bunch of questions before we can give you a quote!
What if I want my deposit back?
If at any time you wish to receive your deposit back or stop work, it is imperative you contact us by phone and follow it up by US mail. We will halt all work upon notification.
Clients are responsible for all work completed up to the time of cancellation. If the hourly rate multiplied by the number of hours is less than the amount of the deposit, the difference will be returned to you. If the amount is greater, you will be billed for this amount.
Will you come to my office?
We do work with many clients in their place of business. (Unless other arrangements are made in advance, clients will be billed for all time beyond the initial consultation meeting.) Travel expenses may apply for those outside of Greater Binghamton. Please contact us for details.
Will you build my site for free or barter?
The short answer is no. We used to do some projects for free and we tried a barter once... we had many disastrous results. We also work with Savvik, a cooperative buying group in the Public Safety Sector. Savvik members enjoy discounted services. Click here to learn more... and be sure to let them know you heard about them through g3coding.
We have worked with many individuals and organizations with limited budgets and created results which exceeded their expectations.
Who will actually build/maintain my site?
This is an important question to ask and we only wish it where asked of all web design/development companies.
At Grey Goose Graphics we are involved with your project every step of the way. Our employees (not sub contractors) will manage your project and be intimately involved in the build and maintenance of your site from day one. On occasion we may utilize a non-employee for a specific aspect of the build but this is very infrequent.
We are pleased to share that 99% of our projects are built entirely within our studio. This is important in not only maximizing your return on investment but also being able to provide you with a quality project and stand behind it should something need revision or modification in the future. Be very cautious of the company who sells you a site but does not actually build them on your behalf.
How do I start if I want to create a website with Grey Goose Graphics?
Before contacting a web designer at Grey Goose Graphics, consider your individual needs and goals for the website, such as whether it informs consumers, sells products, or provides information. Visiting multiple websites and gathering examples to show your preferences can also help during your first meeting.
Is it necessary to sign a contract with Grey Goose Graphics?
Yes, Grey Goose Graphics requires contracts with clients to clearly define expectations and ensure exemplary customer service, minimizing misunderstandings and surprises.
How long does it typically take to build a website with Grey Goose Graphics?
The timeframe varies depending on design, content development, custom features, and client commitment. Some projects are completed in less than a week, while others can take six months or more. An estimated completion date is provided at contract execution.
Does Grey Goose Graphics offer website hosting services?
No, Grey Goose Graphics does not host websites themselves. They partner with large, quality hosting companies to provide competitive pricing and good customer service.
What payment options does Grey Goose Graphics accept?
Grey Goose Graphics accepts payment by check and invoice.
What are the business hours of Grey Goose Graphics?
Grey Goose Graphics is open Monday through Friday from 7:30 AM to 4:00 PM, and closed on Saturdays and Sundays.
Where is Grey Goose Graphics located?
Grey Goose Graphics is located at 633 Valleyview Drive, Endwell, NY 13760, United States.
Can you describe some nearby places around Grey Goose Graphics?
Nearby places include G3coding (marketing consultant), G3Designs (boutique shopping), and Binghamton Country Club (golf course). These locations might be interesting for clients before or after visiting Grey Goose Graphics.
Are there places near Grey Goose Graphics where clients can relax or get personal care services?
Yes, nearby you can find Essential Therapeutic Massage, Handprints Massage Therapy, and Progressive Laser & Spa, offering massage, beauty, and spa services ideal for relaxation around your visit.
What dining options are available near Grey Goose Graphics?
Clients can enjoy dining at Jonathan's (American restaurant and bar) or Travs Chicken (barbecue and chicken restaurant) located near Grey Goose Graphics.