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Staples

3.8
(241 reviews)

Business Details

339 Tarrytown Road, Elmsford, NY
10523, United States
(914) 345-9401

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
With a focus on the community of small businesses and consumers, Staples in Elmsford, NY provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
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Location

Staples
339 Tarrytown Road, Elmsford, NY
10523, United States

Hours

Reviews

3.8
241 reviews
5 stars
123
4 stars
44
3 stars
16
2 stars
13
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of helpful and rude staff experiences, with some customers praising individual employees while others report poor service and lack of assistance.

Amazon Returns

The Amazon return process is frequently criticized for being disorganized and slow, with long wait times and insufficient staff to handle the volume.

Store Management

Customers express concerns about the store being understaffed and poorly managed, leading to long lines and frustrating shopping experiences.

Product Availability

While some customers find the store well-stocked, others report issues with product availability and inaccurate online inventory.

Cleanliness

The cleanliness of the store, particularly the bathrooms, has been noted as a significant issue, reflecting poorly on store management.
  • GT
    Gina Tamoe
    Feb 24, 2026
    1.0
    this store has really gone down hill in the past few months
  • GG
    Gabriela Garcia
    Feb 5, 2026
    5.0
    So satisfied
  • BM
    Bill Markey
    Jan 4, 2026
    1.0
    Terrible Amazon return. I stopped in yesterday for a return and the system was down so they could not do the return. Today I called and they said they could do the return. I immediately got in the car and drove there. Upon arrival they said the system was down again and they could not do the return.
  • RS
    Robert Streeter
    Dec 22, 2025
    1.0
    I would not recommend going to this Staples. There aren't enough cashiers, and lines are frequently very long. They also don't have but one or two sales associates working the entire floor and so there are lines for them as well. Worst of all is their Amazon return process. Expect a line of anywhere from 10-20 people and a wait of about an hour. It appears the one person they have working this line is always an inexperienced new hire just learning how to do a retail job. So clearly this is a poorly managed and understaffed store. My comments are from experiences prior to the holidays, but written because extra staff was not hired for the holidays and I just spent 1 1/2 hours waiting on the Amazon line. The machine broke, and the inemptness of the senior staff to provide a reasonable customer experience was glaring.
  • DM
    DJ Dirk Millz
    Dec 2, 2025
    1.0
    Don’t EVER buy Staples store brand products from there. I bought a shredder there in March and after the eight months the motor would go on but the blades would not turn so I decided to bring my shredder back to the Staples store in Elmsford where the shredder was was picked up for purchase and the rep stated that they could not give me a new shredder because it was past the decline for an exchange, refund of store credit (What deadline?) despite the fact the product is under a year old and to my understanding any electronics that is purchased from a store has a one warranty so the rep called Staples Customer Service and they told me to bring my shredder back home, open up a Case#, call them back then perform a troubleshooting on the shredder in order to determine if the shredder works or not and if not to bring the shredder back to the store to get a new one. WHAT? Don’t play with people on Cyber Monday so this piece of ish going in the garbage and the Staples Corporation will NEVER see my business again. Thanks Amazon!!!!!!

Frequently Asked Questions About Staples

What are the regular operating hours of Staples in Elmsford, NY?

Staples in Elmsford is open Monday to Friday from 8:00 AM to 9:00 PM, Saturdays from 9:00 AM to 9:00 PM, and Sundays from 10:00 AM to 6:00 PM.

What types of services does Staples in Elmsford offer?

Staples offers printing, shipping, tech, travel, recycling, direct mail, design, passport photos, Amazon returns, and more innovative services essential for working and learning.

Brand Certified Facts from Staples

This information is certified by Staples and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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