FedEx Ship Center

Reviews

• SH

  susan huffman

  Nov 22, 2025
  5.0
  i have been trying to reach fed ex, since 11/19/2025 by any means necessary, trying to reach a live agent to help me, they excepted a package containing stolen goods from a service that i use, that was compromised when a thief decided to order some merchandise at my expense, upon discovery of this theft i have been trying to stop the package from being delivered to a bogus address that is listed with my name but not my actual address of residency. i have gone as far as open an account with fed ex to place a vacation hold on the package, not once but twice and try and get them to reroute the package to my actual address. i have even gone and put in the delivery instructions with a notice of “stolen merch in pkg contact PD” where i have also contacted the police department in the city where the package is being delivered and have filed a police report and have an open case now and still no help from fed ex. seems to me fed ex would have a simple way to contact them and have a live agent to help when this happens to a consumer. finally at last attempt today 11/24/2025 i found a phone number and was able to reach a live customer service rep. explained the situation of theft and they are returning the package back to the shipper. thank you so much
• OW

  Othelia W.

  Nov 22, 2025
  1.0
  The drivers do not like ringing the bell unless a signature is required. Packages have been stolen because they refuse to do their jobs.
• JM

  Janelle Marina Mendez

  Nov 2, 2025
  1.0
  My daughter is a two-month-old recovering from brain surgery and depends on this specialized breast milk for her nutrition. I paid nearly $500 for a FedEx Priority Overnight shipment to ensure it arrived without delay. It has now been four days, and despite three separate complaints, my daughter's vital food has not been delivered. FedEx refuses to tell me what happened to the shipment or where it is. As a weekly shipment, this process has always been reliable until now, and the utter lack of urgency, communication, and accountability when my infant's health is on the line is absolutely unacceptable and heartbreaking. I am livid with FedEx and this location is problematic look at the other reviews on this listing.
• LJ

  Lee jones

  Oct 9, 2025
  5.0
  Employee was polite. A lot of customers so it took just a little time for the two employees there to assist us.
• MI

  Maja Ilic

  Oct 7, 2025
  1.0
  Worst place!! Staff is clueless !! Not helpful at all.

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