Brand Certified
United States Postal Service
1.7(261 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
8027 Broadway, Elmhurst, NY
11373, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 8027 Broadway to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.7
261 reviews
5 stars
34
4 stars
5
3 stars
10
2 stars
10
1 star
202
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unprofessional behavior from staff, with many customers expressing frustration over the lack of assistance and respect.
Efficiency
Customers reported long wait times and inefficiencies in service, with many stating that their packages were mishandled or lost.
Staff Attitude
A significant number of reviews mentioned a negative attitude from employees, with complaints about staff being dismissive, unhelpful, and even hostile.
Mixed Experiences
While many reviews were negative, a few customers reported positive interactions with specific staff members, indicating that experiences may vary depending on the employee.
- ODOttília DemeterFeb 22, 20261.0I don't know what's going on but I was there to drop off a package and there was no worker in the post office. Some people decided to leave while som of us stayed there. We saw one lady going in and out and I asked her where is everyone but she didn't even answered. She came back after a while and started taking care of the line. Is there really only one person working at this post office? Where were the staff??
- PTPatrick TaylorFeb 18, 20261.0There was on postal staff working and 20 people on line. No priority envelopes in place on the shelf. The one lady working this day was decent in nature but other staff of recent has horrible customer service skills. Everyone in this place were repeating the word “ridiculous”. They might as well close this place down if they can’t hire friendly and adequate staffers!!!
- ALalbert lucientesFeb 14, 20265.0Ive been going here for years and never had a problem. I dont get what all the negative reviews are about. It is true that it is sometimes busy and understaffed but the workers are always professional and expeditious. Sometimes they lack certain forms but I get that sense, due to its size and the number of people working there, that it is a smaller satellite station. Personally, Im really glad it's there and hope it stays in service.
- JOJ OFeb 8, 20265.0Been there since college to mail letters not just Christmas cards in December before Christmas in Elmhurst Hospital's neighborhood in order to save lots of time & at the same time budget as well without trouble.
- KMKristina MurphyJan 17, 20261.0This place is really bad. I paid for a full year on my mail box & the lady there changed the lock on my mail box for no reason. Every time I go there to find out why she is never there. So I will be reporting this place.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 8027 Broadway offer?
This Post Office provides mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this location accepts first-time passport applications and most can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, appointments are required for most passport services using the USPS online scheduler, although limited walk-in hours may be available.
What are the operating hours for the USPS at 8027 Broadway?
Open Monday through Friday from 8:30 AM to 5:00 PM, Saturday 8:30 AM to 3:00 PM, closed on Sundays.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person with two valid IDs at this location.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary locally; please check with this Post Office.
What is the cost of a passport photo at this Post Office?
Passport photos cost $15 at USPS locations offering photo services by appointment.
What nearby places can I visit when coming to the USPS on Broadway?
Nearby you can visit Elmhurst Deli for a meal or Aroma de Cafe Bakery for coffee and pastries before or after your postal visit.
Are there other postal services close to this USPS location?
Yes, the US Post Office - Elmhurst Station is nearby for additional mailing and shipping services.
What nearby businesses can help with related services such as packaging or shipping supplies?
80 19 Broadway, a hardware store nearby, may offer packaging supplies to complement your shipping needs at USPS.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website