United States Postal Service

1.7
256 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 8027 Broadway to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8027 Broadway, Elmhurst, NY
11373, United States

Hours

Reviews

1.7
256 reviews
5 stars
32
4 stars
5
3 stars
10
2 stars
10
1 star
199
  • FG
    Felix Garcia
    Sep 30, 2025
    1.0
    Only giving one star cause it can’t give any lower. Supv. On shift denied my pick up because she “didn’t like my tone” after I was understandably frustrated that they wouldn’t honor a slip naming me as a representative to pick up a package. Asked me to get a picture of my gf’s ID which, 1. Is kind of fraud and defeats the purpose of a representative. 2. Completely makes that option on the back form 3849 useless. Disgusting customer service, petty attitude and incompetence all around. Then at the end gives me a handwritten slip with the number for the corona office to schedule a pick up, the number rings and rings and nothing. I’d rather have my packages returned to sender than have to deal with these people again.
  • TT
    tenzin topden
    Sep 30, 2025
    1.0
    USPS should operate digitally.. clearly the people who work here don’t enjoy to deal with people … they have a very unprofessional presence.. sorry
  • PP
    Paul
    Aug 6, 2025
    1.0
    understaffed.. yes.. but the biggest problem is how incompetent and unprepared the customers here are. as much as usps workers have to do their job you should come prepared, i dont get why everytime i go nobody knows how to mail/ship an item or understand basic common sense rules.
  • GG
    Gleb Gleb
    Jul 28, 2025
    1.0
    Rude
  • MB
    Mj Brown
    Jul 2, 2025
    1.0
    I am extremely disappointed with the level of service I received at this USPS location. This has been, without question, the worst post office experience I have ever had. The staff were unprofessional, unfriendly, and unhelpful. I went in to send a military care package to my husband, who is stationed overseas. Without even acknowledging that I was using a military care kit box, I was told that their internet “wasn’t working” and they couldn’t process it. I returned the next day and I was ignored. I stood at the counter for 20 minutes without any acknowledgment from the employee. When she finally came she said that her internet is not working again and she cannot ship international with no explanation, no apology, and no offer to help. Only when I tried to clarify that the package wasn’t international mail but military mail going to U.S. military soil she was quiet and took the box and my payment. Quiet the entire time. This level of service is unacceptable. USPS should be hiring people who are at least willing to treat customers with basic respect and courtesy, especially when they are trying to send important items to service members. I sincerely hope this location is reviewed and that steps are taken to improve staffing and customer service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.