Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 8027 Broadway to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.7
255 reviews
5 stars
32
4 stars
5
3 stars
10
2 stars
10
1 star
198
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlight extremely rude and unprofessional staff, with many customers expressing frustration over poor treatment and lack of assistance.
Efficiency
Customers frequently mention long wait times and slow service, indicating a lack of efficiency at this location.
Package Handling
Several reviews report issues with lost or mishandled packages, leading to significant customer dissatisfaction.
Staff Attitude
Many customers describe the staff as having a negative attitude, often being dismissive or confrontational.
- FOFabian Orozco5 days ago1.0The service is really bad. I dropped I package that was bought it thru amazon to return it to the sender. I packaged and sealed the order and attached the label. I ask for receipt but the lady who received told me that she can't give me a receipt for this return. Now I never received my refund from Amazon. I tracked my package and seems they never shipped. In short words looks like they steal the package in this office. I can't claimed to them because they ask me for receipt. Be careful when dropping package for returns, if they don't want to give you a receipt just ask them to give the package back and take it to another usps station.
- FGFelix GarciaSep 30, 20251.0Only giving one star cause it can’t give any lower. Supv. On shift denied my pick up because she “didn’t like my tone” after I was understandably frustrated that they wouldn’t honor a slip naming me as a representative to pick up a package. Asked me to get a picture of my gf’s ID which, 1. Is kind of fraud and defeats the purpose of a representative. 2. Completely makes that option on the back form 3849 useless. Disgusting customer service, petty attitude and incompetence all around. Then at the end gives me a handwritten slip with the number for the corona office to schedule a pick up, the number rings and rings and nothing. I’d rather have my packages returned to sender than have to deal with these people again.
- TTtenzin topdenSep 30, 20251.0USPS should operate digitally.. clearly the people who work here don’t enjoy to deal with people … they have a very unprofessional presence.. sorry
- PPPaulAug 6, 20251.0understaffed.. yes.. but the biggest problem is how incompetent and unprepared the customers here are. as much as usps workers have to do their job you should come prepared, i dont get why everytime i go nobody knows how to mail/ship an item or understand basic common sense rules.
- GGGleb GlebJul 28, 20251.0Rude
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 8027 Broadway offer?
This Post Office provides mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this location accepts first-time passport applications and most can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, appointments are required for most passport services using the USPS online scheduler, although limited walk-in hours may be available.
What are the operating hours for the USPS at 8027 Broadway?
Open Monday through Friday from 8:30 AM to 5:00 PM, Saturday 8:30 AM to 3:00 PM, closed on Sundays.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person with two valid IDs at this location.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary locally; please check with this Post Office.
What is the cost of a passport photo at this Post Office?
Passport photos cost $15 at USPS locations offering photo services by appointment.
What nearby places can I visit when coming to the USPS on Broadway?
Nearby you can visit Elmhurst Deli for a meal or Aroma de Cafe Bakery for coffee and pastries before or after your postal visit.
Are there other postal services close to this USPS location?
Yes, the US Post Office - Elmhurst Station is nearby for additional mailing and shipping services.
What nearby businesses can help with related services such as packaging or shipping supplies?
80 19 Broadway, a hardware store nearby, may offer packaging supplies to complement your shipping needs at USPS.