Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

1.5
(344 reviews)

Business Details

5901 Junction Blvd, Elmhurst, NY
11373, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5901 Junction Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5901 Junction Blvd, Elmhurst, NY
11373, United States

Hours

Reviews

1.5
344 reviews
5 stars
23
4 stars
18
3 stars
7
2 stars
9
1 star
287

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with specific complaints about certain employees creating a negative experience.

Long Wait Times

Customers frequently reported long lines and inadequate staffing, often with only one window open during busy hours.

Delivery Issues

Many customers experienced problems with lost or delayed packages, raising concerns about the reliability of the postal service at this location.

Staff Attitude

Several reviews mentioned a lack of professionalism and dismissive attitudes from staff, particularly towards customers seeking assistance.
  • SZ
    sihui zhou
    Feb 11, 2026
    1.0
    What a load of crap, what garbage service! I went there and the staff wouldn't let me take the package, saying they'd arrange for it to be redelivered, but they never did and just returned it.😡😡
  • MB
    Maury Ballstein
    Feb 10, 2026
    1.0
    What happened to the days when people took pride in their work and showed basic professionalism? This location is the exact opposite. You’re met with openly hostile, rude, and shockingly entitled clerks who appear indifferent to both their responsibilities and the people standing in front of them. The incompetence is staggering. Tasks are dragged out at a glacial pace, lines stretch 20 people deep, and yet only one person is working the counter while others avoid eye contact and refuse to step in. There is no urgency, no accountability, and absolutely no customer awareness. It’s genuinely baffling that this level of behavior is tolerated.
  • JD
    Josh Davydoff
    Jan 26, 2026
    1.0
    Horrible service, horrible Post Office. Nothing but rude and unprofessionalism, especially the little Asian lady. Throwing packages around with no care and making up these made up rules. Better off walking another 5 minutes to the Rego Park location. All the clerks have these attitudes as if they are better than everyone. If you don’t like the job just quit...
  • JO
    J O
    Dec 31, 2025
    5.0
    Astounding since high school & college
  • MA
    mohamed abdullah
    Dec 27, 2025
    1.0
    There is something called Nancy she so rude also if you have an issue ask for supervisor he is helpless too. When i see the tracking number going to step to that office i know that it will be an issue.. even missing or they lost it or they returned it. Very bad attitude customer service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others