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Visit your local Post Office™ at 5901 Junction Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Numerous reviews highlighted consistently rude and unhelpful staff, with specific complaints about certain employees creating a negative experience.
Long Wait Times
Customers frequently reported long lines and inadequate staffing, often with only one window open during busy hours.
Delivery Issues
Many customers experienced problems with package deliveries, including lost mail and delayed shipments.
Inconsistent Service Quality
Service quality varied significantly depending on the employee, with some customers reporting positive experiences while others faced unprofessional behavior.
JO
J O
Dec 31, 2025
5.0
Astounding since high school & college
MA
mohamed abdullah
Dec 27, 2025
1.0
There is something called Nancy she so rude also if you have an issue ask for supervisor he is helpless too. When i see the tracking number going to step to that office i know that it will be an issue.. even missing or they lost it or they returned it. Very bad attitude customer service.
AV
Andrew Vasquez
Dec 22, 2025
1.0
Lady with head wrap. No good no help dismissive. The other lady she was good
JL
julie lubin
Dec 8, 2025
1.0
This post office always has one window open and a long line. Staff are scrolling on their cellphones and not helping anyone.
GG
Genesis
Nov 24, 2025
1.0
Marlana and Nancy were extremely rude during my visit. Nancy’s attitude is honestly disgusting — zero professionalism and completely dismissive. Marlana preferred to stay on the phone with her “girlfriend” on her AirPods instead of actually helping customers. I thought things would improve with the new manager (the blonde Hispanic lady), but somehow it’s gotten even worse. This place seriously needs new staff or better training because the customer service here is unacceptable. Both should get fired honestly.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 5901 Junction Blvd?
This USPS location offers mail and package sending, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time passport at this USPS location?
Yes, this USPS accepts first-time passport applications, and passport photo services are available by appointment.
Do I need an appointment for passport services at this Post Office?
Passport services typically require an appointment scheduled through the USPS online scheduler, though some walk-in hours are offered at select locations.
What are the business hours of this USPS location?
The Post Office is open Monday to Friday from 9:00 AM to 7:00 PM, Saturdays 9:00 AM to 4:00 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search for and reserve PO Boxes online at the USPS website, then complete the setup in person at this location.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary; please check with this Post Office for specifics.
Where can I find parking when visiting the United States Postal Service at 5901 Junction Blvd?
SP+ Parking is nearby, providing convenient options for parking when you visit the Post Office.
Are there dining options near the United States Postal Service on Junction Blvd?
Yes, Silver Spoon Diner and Starbucks are nearby. You can grab a meal or coffee before or after your USPS visit.
What public transportation options are available near the USPS location?
The MTA New York City Transit-JUNCTION BL HORACE HARDING EXP bus station is close by, helping customers reach the Post Office easily.
Are there medical services near the USPS at 5901 Junction Blvd?
Yes, nearby medical facilities include Rego Park Medical Associates, Elite Dental Care, and NYC Health + Hospitals/Gotham Health, Lefrak for various health care needs.