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United States Postal Service

2.9
(38 reviews)

Business Details

404 W Manlius St, East Syracuse, NY
13057, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 404 W Manlius St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
404 W Manlius St, East Syracuse, NY
13057, United States

Hours

Reviews

2.9
38 reviews
5 stars
15
4 stars
2
3 stars
2
2 stars
1
1 star
18
  • JM
    John Mondo
    Feb 14, 2026
    5.0
    Great in person customer service
  • CC
    Colton Cayward
    Feb 4, 2026
    5.0
    MJ is great. He’s efficient and always smiling. He recalled our brief conversation from when I stopped in a week prior and complimented my hair cut that I had gotten since then.
  • RH
    Railey Henry
    Jan 17, 2026
    5.0
    I'm sad to see all the negative reviews for this location. I'm hoping it's more about general USPS complaints than the people working there. I've always had excellent service with the staff. Every time I stop by to ship out a package, everyone is very kind and personable. I've never had issues with missed scans, lost/damaged packages, etc. when sending things through this location. They have even gone above and beyond to make sure drivers drop of my packages in the correct address/spot, helped me out with re-locating mis-delivered items within the same day, etc. The direct phone number to get help at this location is always answered by someone kind and knowledgeable. Can things get busy with long lines and wait times? Sure. The parking lot and building are fairly small. But I can't really blame the staff themselves for a bunch of customers coming in, especially during peak hours.
  • ZY
    Z Y
    Sep 5, 2025
    1.0
    Severely under staffed. More than ten customers have to wait in a single line for long time. At least there should be two people at the counter.
  • JD
    john dibernardo
    Mar 4, 2020
    1.0
    On hold over an hour to talk to a representative? No local number to call. Thanks for taking the service out of the United States Postal ———

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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