United States Postal Service

3.3
19 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 408 Quaker Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
408 Quaker Rd, East Aurora, NY
14052, United States

Hours

Reviews

3.3
19 reviews
5 stars
7
4 stars
4
3 stars
2
2 stars
0
1 star
6
  • RP
    Rachel Paruta
    Dec 5, 2025
    5.0
    Someone please give Krista at this Post Office, a raise! We had trouble with our scheduled passport appointment yesterday and she was so kind, patient and helpful. She was able to get it sorted out while assisting other customers. Her multitasking abilities coupled with her incredibly warm and kind personality make her a perfect fit for public work. She was even extra sweet to my 5 year old! Everyone that was coming in while we were there treated her like family and she did the same in return. I can see why she is so well-liked! Thank you Krista, you made our holiday season brighter!
  • BP
    Bob Pauley
    Aug 15, 2025
    5.0
    Very nice facility in E as t Aurora NY
  • BH
    Brian Hyman
    Jun 21, 2022
    1.0
    WORST Service at ANY store I’ve ever had. Store is set to open at 8:30 no one came until 9:05.No apologies from the associate named Nicholas no good morning to anyone. No explanation when I asked to confirm if his opening time was 830 or nine he simply said 830. A number of customers left and we’re all saying they would never go back to this place, And that it happens quite often. I wish that zero stars was an option.
  • NG
    Norman Gannon
    Dec 5, 2021
    5.0
    Friendly knowledgeable staff.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.