United States Postal Service

2.5
70 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 120 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
120 Main St, Dobbs Ferry, NY
10522, United States

Hours

Reviews

2.5
70 reviews
5 stars
24
4 stars
2
3 stars
2
2 stars
1
1 star
41
  • DD
    David Druker
    Aug 29, 2025
    5.0
    Friendly and experienced staff who work to provide the service expected of them.
  • ND
    Noah Delafuente
    Jul 31, 2025
    5.0
    Went to drop off an item for a Mercari sale (third party e-commerce app) and the 2 men at the counter were incredibly helpful! They made friendly conversation and answered any questions I had. I wish I asked their names, but they were at the front desk on 7/31/25 at 11:45am!
  • DD
    dede diaz
    Jul 17, 2025
    1.0
    My husband and I went into renew our passport today and the clerk gave us such a hard time the female clerk that was there told the other clerk that was suppose to help us, not to do our passport, no one was speaking to her she was disrespectful I told them I was going to report them and she told me to go a head ,and she was also talking about me with another customer These clerks are disrespectful because the supervisor allows it. When I ask to speak to their supervisor he acted like he didn't care and he also came out with a mean face, I told my husband to forget it and let's just file a complain. All of them should be transfer to other locations because people get too comfortable when they stay working in one location for too long. Dobbs Ferry Post Office The worst, Never Again
  • ML
    Meredith Lewis
    Dec 16, 2021
    1.0
    I too would give them zero stars if I could (as another reviewer said). I have been twice. Both times there were no other customers there. The woman behind the counter was extremely nasty without any provocation on both occasions. She yelled at me today because I put my package 5 inches to the left of where it "should" have gone. Many of us have difficult jobs and often have difficult personal situations as well, but we find a way to treat others with respect. Sad to think that a woman like this has lost her humanity. I will only come here again if I seek a spiritual challenge. ;)
  • DM
    Dacia Moscoso
    Feb 20, 2021
    1.0
    Very poor customer service, disgrace to have so unhelpful people in public facility. It seem that customer service is not everyone ‘a goal. Very rude just to answer a simple question. Very sad.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.