The UPS Store

4.7
348 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0684 in Dewitt offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Tops Market.

Details

  • DeliveryNot available

Location

The UPS Store
4465 E Genesee St, Dewitt, NY
13214, United States

Hours

Reviews

4.7
348 reviews
5 stars
315
4 stars
7
3 stars
1
2 stars
1
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, helpful, and knowledgeable, contributing to a positive customer experience.

Efficiency

Customers appreciate the quick service and efficient handling of tasks, even during busy times.

Mixed Experiences

While many reviews highlight excellent service, there are notable complaints about specific staff members and inconsistencies in service quality.

Notary Services

Several customers expressed dissatisfaction with the notary services, citing issues with scheduling and staff availability.

Cleanliness

The store is consistently described as clean and well-organized, enhancing the overall customer experience.
  • MC
    Martina Carter
    Dec 15, 2025
    1.0
    This is by far the worst service I’ve ever had. Not only did I have to call 4 times today to check on my package details. The person I spoke with gave me inaccurate information that led to my package not being delivered. I stood outside waiting for 2 hours waiting to avoid this, the member I spoke to lied and said I didn’t need to sign for my package and that they would call when it arrived so I could let them in. I was waiting on my router for work and due to their lack of professionalism I may lose my job. If at all possible do not use this service. They do not care about there customers
  • CC
    Catherine Cook
    Nov 29, 2025
    5.0
    I was very pleased and thankful That That man took the time to Help me with this game machine
  • JK
    joan kesselring
    Nov 26, 2025
    5.0
    They are always so helpful and friendly in this store. I messed up my return and used the wrong label. They patiently searched for the package and fixed it for me.
  • JF
    Joe Finelli
    Nov 13, 2025
    5.0
    This is the best UPS store around! The folks here are friendly, helpful and very patient. Amie is a gem! Always with a smile and very knowledgable. Has all the anwers to my questions.
  • AG
    Amy Granan
    Nov 13, 2025
    5.0
    UPS Store in Dewitt goes above and beyond to accommodate customers and makes a potentially stress inducing situation as smooth as possible! Thank you so much for all you do!! Much gratitude!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the regular business hours of The UPS Store in Dewitt?

The UPS Store is open Monday to Friday from 8:00 AM to 6:30 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 11:00 AM to 4:00 PM.