The UPS Store

Reviews

• JB

  Juliet Bertini

  1 day ago
  5.0
  Melissa had my back with a difficult and large return. She’s awesome! Thanks for the service.
• DD

  Donald Dayton

  Jan 26, 2026
  1.0
  I went to return a package from temu, I was advised by temu I did not need a printer just bring bring the phone were they can scan from there. No the ladies wanted me to oay almost 3.00 and the boxes temu sent me in one package being 2 boxes. She advised I needed to put it I. One box. Upsale,RIP OFF RIP OFF RIP OFF. MISS LEADING WANTED ME TO A SPEND MONEY THAT TEMU ADVISED I DID NOT HAVE TOO. STAY AWAY
• MJ

  Marcus Williams Jr

  Jan 9, 2026
  5.0
  I moved to Buffalo in June 2025 and was looking for a PO Box of some sort. However, I preferred the UPS boxes over USPS because it's more flexible with packages and access. I shopped around and found that this UPS store was not only the most reasonably priced, but their Employees were the most friendly and knowledgeable. For Christmas, the owner/operators gave all box holders a Christmas card. Small touches like that really set a business apart, and it's a reminder that they treat their Employees and Customers like family. From notarization, passport photos, copies, mail, shipping, packing, and much more - I go out of my way for this location. I'd recommend this UPS store to anyone who appreciates great service from a kind and well-trained staff.
• CL

  Charles LeeRay

  Dec 27, 2025
  1.0
  Used the online tool to price something out for shipping with the insurance and them packaging it it was $206 total then I go in store and the guy tells me it’ll be $800+ shipped if they package it or $655 if I package it, and on the paper he gave me he nearly doubled the width and height of the item
• JB

  Jeff Biller

  Dec 5, 2025
  5.0
  Every time I'm in the store, which is very off, then. Every single employee is so nice and respectful. This is for the depew DNL plaza UPS store, it's small.But very Efficient. It was nice when they measured the height of my daughter on their giraffe, measuring stick hanging on the wall.

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