The UPS Store

4.7
270 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5582 in Croton On Hudson offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Conveniently Located In The Shoprite Plaza, Near New York Sports Club.

Details

  • DeliveryNot available

Location

The UPS Store
420 S Riverside Ave, Croton On Hudson, NY
10520, United States

Hours

Reviews

4.7
270 reviews
5 stars
249
4 stars
3
3 stars
2
2 stars
0
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, helpful, and professional, with specific mentions of employees like Anthony and Greg for their exceptional service.

Efficiency

Many customers appreciate the quick and efficient service, noting that their visits are often fast and hassle-free.

Inconsistency

Some reviews highlight inconsistent service experiences, particularly regarding staff friendliness and knowledge, with mentions of unhelpful interactions.

Convenience

The store's location and services, including Amazon returns and printing, are often noted as convenient and beneficial for customers.

Management

Positive feedback often references the effective management of the store, particularly praising Anthony for his leadership and customer service skills.
  • GC
    George C
    3 days ago
    5.0
    This is our go-to store for dropping off Amazon returns. This was the first time we needed assistance packing a very heavy item—over 100 pounds—and we required help getting it shipped back to the seller. We walked in and immediately let them know that I needed to move my car out of the loading zone, and all the workers responded with, “Cool.” When I came back, they promptly came over to help pack the item. Anthony was incredibly helpful in taking measurements and pricing out the packing materials. Everyone was extremely kind and supportive. It was a huge relief to have the final step handled with such great care, especially after the difficulty we had with the seller in getting the return process started. We also had additional needs, such as writing the RMA on the box and taking photos of how it was packed for proof of proper return. Anthony sent those over within a few hours, and I couldn’t have asked for a better experience. Overall, we’re extremely happy with the team here, and major props to Anthony for all his help.
  • JW
    Jessica Wells
    Nov 13, 2025
    5.0
    Anthony was super helpful and kind! Clean store, fast service, and would go again.
  • TO
    Therese OSullivan-Sinks
    Oct 20, 2025
    5.0
    I came in with a fax of my daughter's medical records to go to a specialist in the city. Anthony and Kaitlyn could not have been more professional, patient and kind in taking the time to make sure that every page (of many) got through on the machine (which was confirmed by the receiving doctor's office.) I can't tell you how much their customer service helped me that day. Thank you Anthony & Kaitlyn!
  • OR
    Olga Rivera
    Oct 18, 2025
    5.0
    The courtesy, fast service, and convenience.
  • EB
    Elizabeth Blais
    Sep 26, 2025
    1.0
    Unbelievably bad customer service!! I came into store about ten to six, I printed out own label. Went to desk to print out second label . I was looking for other code on phone . at six on the dot he told me we are closed, you have to leave.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5582 in Croton On Hudson offer?

The UPS Store #5582 offers expert packing, shipping, printing, document finishing, mailbox rental, notary services, shredding, faxing, and passport/photo ID services.