United States Postal Service

3.2
14 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 40 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
40 Main St, Cooperstown, NY
13326, United States

Hours

Reviews

3.2
14 reviews
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  • JH
    JZ Holden
    Mar 30, 2024
    1.0
    Rude. They close at 12:30pm on Saturdays. I arrived at 12:20pm and apologized for arriving so close to closing but I had three letters that had to go out certified mail. There was a pony tail wearing fellow behind the counter who chewed me out, said he was not getting paid, and told me to hurry up and write the labels. Seven minutes later a woman came in - a local person - and the pony-tail wearer could not have been sweeter. She had a key but asked him to get her mail and he said he’d do it right away.. By my watch I was back in my car by 12:33. Life has taught me that when people need to humiliate others, put them down in order to elevate themselves, they despise themselves, and there is a the big, black hole inside them that can never be filled. Not my problem. Rudeness is unacceptable period. If I’d been a tall strapping man, he would not have dared.
  • JF
    J F
    Jun 12, 2023
    5.0
    I’m reading some of these (old) comments and I’m guessing their outdated… Visiting from Florida and needed help with wrapping glass bottles for my flight. Both older male employees were polite and helpful. They weren’t over the top with excitement but they weren’t rude either. Listen, the employees at USPS deal with all kinds of people, just because some individuals expect them to bow to them because they are in Customer Service doesn’t mean they deserve negative comments. I came in, asked questions, they engaged in conversation politely, and I moved on. As long as I got what needed to be done, I’m happy. I don’t know what these NY Karen’s are talking about in these comments. Keep up the great work USPS!
  • GK
    Gary Kuch
    Dec 18, 2021
    5.0
    Outstanding customer service.
  • EA
    E.V. C (Almsdoc92)
    Apr 7, 2017
    1.0
    They decide which mail to deliver to my house and which to send back with a label telling to a sender that I don’t live at this address. The postmaster and a clerk man have a good sense of job security. I can't explain otherwise their rudeness and arrogance during my interaction with them.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.