United States Postal Service

3.7
9 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 14 Old Haverstraw Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
14 Old Haverstraw Rd, Congers, NY
10920, United States

Hours

Reviews

3.7
9 reviews
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  • DT
    Derek Tyndall
    Nov 15, 2025
    5.0
    Great customer service. Tom is nice and always helpful. Recommended
  • CL
    Christine Lypen
    Oct 27, 2025
    1.0
    They don’t even pick up the phone goes to a voice message and no o e calls you back. Terrible customer service
  • BB
    Baz
    Jul 20, 2020
    5.0
    Good postal service
  • BK
    Bien King (Ms Bien King)
    Nov 28, 2017
    5.0
    Being a small post office in a hamlet too small to be a village, town or city, gives makes 10920 the place where "everybody knows your name". If you have a post office box, when you ask for your packages, the employees don't ask for your name and box number. In fact, I have walked into the post office and my packages were ALREADY on the counter because the clerk saw me through the window and before I entered the building had retrieved my packages. Speaking of postal boxes, one of the perks of 10920 is that unlike most post offices, your postal box there is available 24/7. So you can ALWAYS get your mail, day/night/weekends or holidays. Service like this cannot exist anywhere except in a small post office where most of the clerks care. And it goes both ways. The postal clients know the clerks and ask them how they are... and it's not just something to say. The hamlet cares about the clerks. They are personable and efficient to the best of their ability and training. They earnestly try their best to give good service. This is a post office that cares.
  • JM
    jaime martinez
    Oct 14, 2017
    1.0
    Needed to ship out D Batteries.....they told me it had to go out ground (12days)to Puerto rico.....when I checked with Another Post Office(Thiells N.Y.) - They said I Could have Shipped it out next day air...

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.