The UPS Store

4.8
288 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3267 in Congers offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 100 Yards West Of Corner Of Lake Rd & Route 303 In Congers.

Details

  • DeliveryNot available

Location

The UPS Store
75 Lake Rd, Congers, NY
10920, United States

Hours

Reviews

4.8
288 reviews
5 stars
270
4 stars
5
3 stars
0
2 stars
2
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, helpful, and professional, with specific mentions of employees like Cedric and Melissa providing exceptional service.

Efficiency

Customers appreciate the quick and efficient service, often noting minimal wait times and prompt assistance.

Mixed Experiences

While many reviews highlight positive experiences, there are some negative comments regarding unprofessional behavior from certain staff members and issues with service during busy times.

Community Engagement

The store is recognized for its welcoming atmosphere and community-oriented service, making it a preferred choice for local customers.
  • RF
    R Floyd
    Dec 28, 2025
    1.0
    I've had good interactions at this location until now. I was returning a package for them to scan the barcode. I don't have a printer to print a return label. The place clarified that the UPS store could scan the bar code. I bring it in and the guy was rude. Told me I need to print it out and I was misinformed. He was really nasty. What is lost in the response is that it's not about the label. It's about how unprofessional the employee was.
  • LA
    Lorraine Avallone
    Dec 27, 2025
    5.0
    This UPS store is fantastic! I no longer go to the post office because I can get complete service here. The entire crew is personable, knowledgeable and always pleasant. This is the place to go!
  • BL
    Bijay Lama
    Dec 19, 2025
    5.0
    Excellent customer service. very friendly and helpful staff!!!
  • RN
    Rajiv Kanna N
    Dec 6, 2025
    5.0
    Never Fails to Impress!- I have always had the best experience visiting this UPS Store. They make everything so easy and simple every time I come in for my needs. What stands out the most is how genuinely welcoming the team is — they always greet you with a smile and handle everything with such professionalism. Truly exceptional service, every visit!
  • KS
    Kathryn Schneider
    Dec 2, 2025
    5.0
    Enrique told me about your printing services and yard signs. I had no idea this was available. Melissa helped me place the order for photo prints and helped me design the yard signs. She followed up with me and I got my stuff in time for an event. Everyone I’ve dealt with there is courteous and helpful.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Congers offer?

The UPS Store #3267 in Congers offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, computer access, passport/photo ID services, and small business services.