United States Postal Service

3.2
41 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 150 Veterans Memorial Hwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
150 Veterans Memorial Hwy, Commack, NY
11725, United States

Hours

Reviews

3.2
41 reviews
5 stars
19
4 stars
3
3 stars
2
2 stars
0
1 star
17
  • A8
    alaric 87
    Aug 25, 2025
    1.0
    Incompetence, I have a package that sitting at this post office for days and for some reason they refuse to send it. The United States postal service across the country is nothing but a big failure. And nobody takes accountability. The USPS needs to be restructured. They need to hire people that actually want to work. And have a better delivery system, then just letting mail and packages sit in their warehouses for days on end. Don't even get me going about experiences of people not getting letters till 2 years later, or even as long as 50 years.
  • MR
    Marius Rungo
    Jul 14, 2025
    1.0
    I called to ask a question and about passport info. They took over 32 min and still didn't answer.
  • CB
    Carly Bliss
    Jul 3, 2025
    5.0
    One of my packages had gone missing, and I stopped by just four minutes before closing, fully expecting to be turned away! Instead, the manager went above and beyond. She took the time to open whatever she needed to and made sure I got the answers I was looking for. She was kind, professional, and incredibly determined to help. Thanks to her efforts, she was able to track down where the package was. It was then delivered to my house the next business day! It's not often you see that level of care and follow-through. Huge thank you to the manager and the team for turning a frustrating situation into a great customer service experience!
  • SJ
    Shayna Jin
    Jun 12, 2025
    1.0
    I’ve had unpleasant experiences at the USPS location in Commack. The staff are consistently rude and unhelpful, and unfortunately, the supervisor’s attitude is even worse. It’s disappointing to see this level of customer service at a government facility that so many people rely on. I hope improvements are made in how they treat the public.
  • CP
    Christina Pugliese
    Jun 3, 2025
    1.0
    My fiancé went here to drop off our wedding invitations and we had a horrible experience with a male worker here (June 3rd at around 1215) after asking him to hand cancel our invitations. He said “they all go through the machine anyway” and refused to cancel them or even allow us to do it ourselves. When we said that the other post office had let us he responded “go there then” he was rude nasty, unprofessional and literally refused to do his job and told us to go somewhere else. Horrible experience!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.