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Visit your local Post Office™ at 20 Julia Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Worst post office I have ever been to in the United States. Nadia, or whatever her name is— middle aged blonde woman, needs to be fired. Her attitude towards her job and customers is disgraceful. I sincerely take USPS takes this under advisement. I’m confident that even the slightest investigation into the management and operation of this USPS location would result in at least one, if not multiple terminations. If you need to go to a USPS location, it is worth driving a few extra minutes to the Garrison location.
MK
Marcus Kyriakopoulos
Nov 13, 2025
1.0
The only bad thing so far about Cold Spring
RH
Richard H.
Sep 21, 2023
1.0
The headmaster of this Cold Spring post office lied to my face twice when I requested a refund due to my overnight delivery from this post office taking several days to deliver . She insisted refunds can only be done online when the USPS phone customer service rep and online web page both stated refunds can be given in person at post office. I left and drove to Garrison post office and received my refund in person immediately. I see why this Post office has such terrible customer service reviews far lower than other nearby post offices.
IU
infinity push ups
Mar 11, 2023
1.0
One of the employees here is 5 stars plus. The others are rude and miserable. There is another post office down the 9D in Garrison about 2-3 miles. You will almost always be better served to head down the road and avoid the horrible miserable attitude.
WP
Wendy Pilner
Aug 17, 2020
1.0
Oh my gosh I thought it was just me...the service is unacceptable & the postal workers are very unfriendly. Responses to concerns is nonexistent. The decline in service is astonishing. Lack of quality of the service has forced us to use other post offices in the area.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 20 Julia Ln?
You can send mail, ship packages, get money orders, rent PO Boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require an appointment through the USPS online scheduler, although limited walk-in hours may be available.
What are the business hours for the USPS at 20 Julia Ln?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I rent a PO Box at this USPS location?
You can reserve a PO Box online by searching availability and completing the setup instructions in person at the Post Office.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with the local branch.
Are there any medical centers near the USPS location at 20 Julia Ln?
Yes, The Medical Center At Cold Spring and NewYork-Presbyterian Medical Group Hudson Valley facilities are nearby, useful if you have appointments before or after your postal visit.
Where is the closest bank near the United States Postal Service at 20 Julia Ln?
M&T Bank is near the Post Office, convenient for banking needs before or after your postal errands.
Are there any historical landmarks close to the USPS in Cold Spring?
Yes, Butterfield Condominium and The Grove are nearby landmarks you might enjoy exploring when visiting the area.