United States Postal Service

1.7
16 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 20 Julia Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
20 Julia Ln, Cold Spring, NY
10516, United States

Hours

Reviews

1.7
16 reviews
5 stars
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1 star
13
  • ZA
    Zachary Ailes
    Jan 5, 2026
    1.0
    Worst post office I have ever been to in the United States. Nadia, or whatever her name is— middle aged blonde woman, needs to be fired. Her attitude towards her job and customers is disgraceful. I sincerely take USPS takes this under advisement. I’m confident that even the slightest investigation into the management and operation of this USPS location would result in at least one, if not multiple terminations. If you need to go to a USPS location, it is worth driving a few extra minutes to the Garrison location.
  • MK
    Marcus Kyriakopoulos
    Nov 13, 2025
    1.0
    The only bad thing so far about Cold Spring
  • RH
    Richard H.
    Sep 21, 2023
    1.0
    The headmaster of this Cold Spring post office lied to my face twice when I requested a refund due to my overnight delivery from this post office taking several days to deliver . She insisted refunds can only be done online when the USPS phone customer service rep and online web page both stated refunds can be given in person at post office. I left and drove to Garrison post office and received my refund in person immediately. I see why this Post office has such terrible customer service reviews far lower than other nearby post offices.
  • IU
    infinity push ups
    Mar 11, 2023
    1.0
    One of the employees here is 5 stars plus. The others are rude and miserable. There is another post office down the 9D in Garrison about 2-3 miles. You will almost always be better served to head down the road and avoid the horrible miserable attitude.
  • WP
    Wendy Pilner
    Aug 17, 2020
    1.0
    Oh my gosh I thought it was just me...the service is unacceptable & the postal workers are very unfriendly. Responses to concerns is nonexistent. The decline in service is astonishing. Lack of quality of the service has forced us to use other post offices in the area.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.