United States Postal Service

3.0
28 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 5601 State Route 31 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5601 State Route 31, Clay, NY
13041, United States

Hours

Reviews

3.0
28 reviews
5 stars
12
4 stars
1
3 stars
1
2 stars
2
1 star
12
  • TH
    tiffany Harrison
    Sep 16, 2025
    1.0
    Has to be the worst USPS postal service I have ever experienced, and yes, i have had many addresses in many different states. Mail constantly delivered to the wrong address, pretty sure i deliver my neighbors mail to them just as much as the postman does. Mail consistently marked as delivered and does not get delivered for days if at at all! No other delivery companies have this issue in my neighborhood meaning it is not a theft issue as much as it is a too lazy to do thier job correctly issue. Several times I have showed up early on a saterday morning, when hours say they are open, and the doors are still locked. Seriously, what is up with this location!
  • JS
    J. Shaun
    Mar 12, 2025
    1.0
    Ladies at the counter are extremely slow. One of the older ones is just plain rude, a combination of extremely lazy and I would imagine a dislike of their job.
  • HR
    Hannah Rotenberry
    Dec 22, 2021
    1.0
    Don’t even bother calling. They will never answer.
  • AW
    ANGELA WERKSMAN
    Oct 15, 2021
    1.0
    The mail man that delivers in laurelwood needs to be fired. He is too lazy to get out of his truck to leave my package at door so he sends it back and says mailbox was blocked. He does this constantly. Also I get informed delivery and numerous times he does NOT deliver my mail. And when I am able to speak to him he is BEYOND RUDE
  • TP
    Timmy Primetime
    Sep 29, 2019
    1.0
    Never had a post office lose so many items in such a short time span. Lost something priceless. There’s a reason I go to UPS to ship things. These guys always deliver to the wrong house.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.