United States Postal Service

3.1
30 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 5601 State Route 31 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5601 State Route 31, Clay, NY
13041, United States

Hours

Reviews

3.1
30 reviews
5 stars
14
4 stars
1
3 stars
1
2 stars
2
1 star
12
  • RC
    Robert Curcio
    Dec 24, 2025
    5.0
    Dave was great 😊
  • MB
    Michael B
    Dec 7, 2025
    5.0
    Great coustoumer service
  • TH
    tiffany Harrison
    Sep 16, 2025
    1.0
    Has to be the worst USPS postal service I have ever experienced, and yes, i have had many addresses in many different states. Mail constantly delivered to the wrong address, pretty sure i deliver my neighbors mail to them just as much as the postman does. Mail consistently marked as delivered and does not get delivered for days if at at all! No other delivery companies have this issue in my neighborhood meaning it is not a theft issue as much as it is a too lazy to do thier job correctly issue. Several times I have showed up early on a saterday morning, when hours say they are open, and the doors are still locked. Seriously, what is up with this location!
  • LG
    Laura Gerardi
    May 14, 2025
    5.0
    The staff at the Cicero location is always friendly and helpful.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.