About
Shipping Service
RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.
Location
Hours
Reviews
4.4
686 reviews
5 stars
570
4 stars
17
3 stars3
2 stars8
1 star
88
What are people saying?
AI-generated from recent customer reviews
Professionalism
Delivery teams were consistently described as courteous, professional, and friendly.
Communication
Customers appreciated timely updates and communication regarding delivery times and status.
Efficiency
Most reviews highlighted the quick and efficient service provided during deliveries.
Installation Issues
Some customers reported problems with installation, indicating a lack of expertise in certain cases.
Careful Handling
Delivery teams were noted for their careful handling of items and respect for customers' homes.
- LWLuke Wenschhof6 days ago5.0These guys were great. On time and everything was in perfect shape. And great communication. Thanks!
- RRrockeddirectorNov 15, 20255.0In the 🦬NY area, RXO delivers IKEA’s products with care, precision, and professional service.
- CDChloe DNov 8, 20255.0Communication was great, they were very friendly and polite. We had a bed delivered from ikea and they brought it up in to our apartment for us too. Would definitely use this service again!
- DKDyana K.Nov 5, 20255.0My Husband and I were assigned RXO for the delivery of our new Serta Mattress. Very kind, courteous and professional staff. Highly recommended!
- ATAbigail TrautmannNov 1, 20255.0First - fantastic communication with expected day and time of arrival, then the text as they are coming, with a final text once the team got here. Next - the guys were amazing! Friendly, helpful, and very professional! I have no problems ordering IKEA and having it delivered again!!
Frequently Asked Questions About RXO
What services does RXO provide?
RXO Logistics is the largest provider of last mile logistics for heavy goods in North America, arranging about 10 million last mile deliveries and 500,000 assemblies and installations annually.
Where is RXO located?
RXO is located at 2863 Broadway, Cheektowaga, NY 14227, United States.
What are RXO's operating hours?
RXO is open every day from 8:00 AM to 5:00 PM.
How can I contact RXO?
You can contact RXO by phone at +1 800-883-4593 or email them at lastmile@rxo.com.
Does RXO have an online presence?
Yes, RXO has a website at https://www.rxo.com, a LinkedIn page, a Facebook page, Instagram handle @rxo.inc, and a Twitter handle @rxoinc.
What languages does RXO support?
RXO supports both English and Spanish languages.
What types of goods does RXO specialize in delivering?
RXO specializes in last mile delivery of heavy goods including appliances, furniture, and offers assembly and installation services.
Is RXO affiliated with other logistics or freight companies nearby?
Yes, RXO is near XPO Logistics, Inc. and Spirit Delivery-Distribution, which are also involved in freight and cargo services, supporting a strong logistics network in the area.
What nearby stores could customers visit when arranging deliveries or installations with RXO?
Customers can visit nearby stores such as Bath Fitter (home improvement), Dorm-Co. (furniture store), and WhattaBargain Buffalo (furniture store) for home and furniture products that RXO can deliver and install.
Where can customers find vehicle or moving services near RXO?
Nearby vehicle and moving services include U-Haul Moving & Storage of Cheektowaga for truck rentals and automotive needs, as well as Keystone Automotive and LKQ Corp for auto parts and repair.