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Visit your local Post Office™ at 10-12 Roberts St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
The best little post office in the USA! Connie tracked down my package that had been lost for weeks. So helpful, professional, kind and friendly! Come here to buy your stamps and make a new friend!
PH
Pete Harris
May 4, 2025
5.0
Can’t say enough about these wonderful Federal employees! They greet everyone at the window with a cherry hello and “what can I do to help”. They are very skilled and helpful at passport applications and paperwork. Because it’s an old-style (actually antique!) post office, it has many combination locks—one for each separate post office box. They keep every box in tip-top working order. The boxes are small and they always put a little yellow card in your box if something doesn’t fit or if you have a package. Then they get right on it when you give them a yellow card and your box number. This is the best Post Office I’ve ever worked with and through!!! 5 STARS!!
SD
S Denton
May 4, 2025
5.0
Staff are kind and helpful. Yes, we all miss Laurie, but she left a legacy that continues. They are unique in their ability to manage a lot of traffic in the summer. It’s a great place to see old friends. Gail and Connie are super!
LF
Lisa Frederick
Jul 16, 2023
5.0
Old Fashion original operating Post Office in Chautauqua Institute.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 10-12 Roberts St offer?
This Post Office offers mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, thousands of Post Offices, including this one, accept first-time passport applications and can take passport photos by appointment.
Do I need an appointment to use passport services here?
You usually need to schedule an appointment for passport services through the online scheduler, although limited walk-in hours are offered at select locations.
What are the business hours for this USPS location?
Monday to Friday, 9:00 AM to 5:00 PM; Saturday 10:00 AM to 12:00 PM; closed on Sunday.
How can I rent a PO Box at this location?
You can apply for a PO Box online or in person at this Post Office, bringing two valid IDs. Check availability and start the process at the USPS website.
Is there 24/7 access to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours can vary. Contact this location directly to confirm.
What nearby cafes are convenient to visit before or after stopping by the Post Office?
Nearby cafes include Afterwords Wine Bar, Brick Walk Cafe, and Lumi Cafe, ideal for coffee or a meal during your visit to the Post Office.
Are there any nearby hotels near the Post Office for travelers needing accommodation?
Yes, nearby hotels include The Ashland, Dragonfly INN at Chautauqua Institution, The Rose Cottage at Chautauqua, and The Englewood TreeHouse.
What nearby places of interest can I visit around the Post Office?
You can explore the Chautauqua Bookstore, The Smith Memorial Library, Chautauqua Theater Company, and the historic Chautauqua landmark nearby.
Is there a local bank or ATM close to the Post Office?
Yes, there is a M&T Bank ATM close to this location, convenient for cash needs when visiting the Post Office.