The UPS Store

Reviews

• JA

  Jennifer Albert

  5 days ago
  5.0
  Thank you so much Riyaa. My experience was absolutely amazing. Thank you for making my return so smooth. Your patience and kindness was appreciated.
• CM

  Chris M

  Apr 20, 2026
  5.0
  The staff here are 10 out of 5 stars!!! Riya is an absolute beautiful angel. She saved my life with my tons of confusing returns. Super patient and nice. Thank you so so so much!! She should definitely be the manager someday soon :)
• II

  Ish

  Apr 17, 2026
  5.0
  I entered the store and was instantly greeted with a smile and service. She assisted me and was able to accomplish what I need done.
• AC

  Alanna Carlson

  Apr 11, 2026
  1.0
  The three workers in this store YELLED at me that “their system is down” Saturday at 3:25pm I pointed to the sign that says WE PRINT and they continued yelling at me to go to staples and do it there Very unprofessional and need training customer service
• WE

  W E

  Apr 1, 2026
  2.0
  Convenient location, but the customer service here needs work. I came in for Amazon returns and while everything was processed, the overall experience felt cold and unfriendly. There was no greeting, and every interaction felt rushed and curt. It wasn’t just one employee; the general tone from the staff made it uncomfortable to even ask for help. When I needed to fix a mistake with one of my returns, it was handled with visible frustration instead of basic patience. I took accountability, but the attitude made it more stressful than it needed to be. At the end of the day, it gets the job done, but the lack of professionalism and courtesy makes it hard to want to come back. There are other locations that offer a much better experience.

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