United States Postal Service

2.8
26 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 309 Westbury Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
309 Westbury Ave, Carle Place, NY
11514, United States

Hours

Reviews

2.8
26 reviews
5 stars
10
4 stars
2
3 stars
0
2 stars
0
1 star
14
  • MC
    MC C
    Nov 26, 2025
    1.0
    This office is a joke! Their employees are not friendly at all with bad attitude most of the time. The funny thing is that they have a device that the consumer have to pick how the service was , you can pick a sad face, angry face or a happy face. 9 out of 10 times the USPS employees from the Carle Place office click the happy face themselves!! And if they don’t , they ask you to click the happy face button. A costumer last week called them on it. More people should start calling them out. The survey should be done by the costumer not the employee and the employees should not be telling us to click the happy face. If they want a a happy face maybe they should do a better job! Shame on them.
  • AA
    alyssa acevedo
    Sep 17, 2025
    1.0
    Today the the rudest post office worker I ever come in contact with around 2:50 and women working towards the door. Thankfully the worker next to her was so sweet and helpful. Someone like that should not work here. Unhelpful and rude for someone who has normal questions as someone who’s not familiar with how to send out mail. Never going to this location again.
  • RR
    Rudy Rosenberg
    Sep 9, 2025
    5.0
    I am in here two to three times a week dropping off ebay parcels and have never had a problem. Professional and efficient. Rarely crowded.
  • JS
    J S
    Aug 8, 2023
    1.0
    Staff is extremely rude. The 2 women there are condescending and dismissive. The line is slow moving, none of the pens work and forms are not in designated areas. Horrible.
  • BL
    baby A Lin
    May 31, 2022
    1.0
    The staff were so rude

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.