The UPS Store

4.8
1327 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #6531 in Carle Place offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Parkway Plaza (T.J. Maxx Shopping Center).

Details

  • DeliveryNot available

Location

The UPS Store
209 Glen Cove Road, Carle Place, NY
11514, United States

Hours

Reviews

4.8
1,327 reviews
5 stars
1,230
4 stars
11
3 stars
8
2 stars
8
1 star
70

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff, particularly Vikram, Riya, Mahanoor, and Rita, for their helpfulness, professionalism, and friendly demeanor.

Customer Service Issues

Some reviews highlighted negative experiences with rude staff and poor customer service, indicating a lack of consistency in service quality.

Efficiency

Customers appreciated the quick and efficient service, especially for tasks like fingerprinting and Amazon returns.

Positive Experiences

Numerous reviews mentioned exceptional service experiences, with staff going above and beyond to assist customers.

Mixed Reviews

While many praised the service, there were also significant complaints about unprofessional behavior and dissatisfaction with handling returns.
  • HW
    Hanuman Worshipper
    1 day ago
    5.0
    One of the best UPS stores I've been to. Came in for an amazon drop off and was unsure how to do it. Vikram was very helpful and polite.
  • TM
    Tzarina Maratita
    Nov 8, 2025
    1.0
    I was immediately helped by a man named, Vikram, but when I did not understand something, he was impatient and rude. As I was leaving, he immediately started bad mouthing me to his co-workers, which....you couldn't at least wait until I left the store?? Anyways, come here for quick service, but absolutely don't ask any questions under any circumstance.
  • JP
    Justin Portente
    Nov 7, 2025
    5.0
    Ruja and Mahanoor were extremely helpful with all of the returns I had to make! Really appreciate how quick the service was and how attentive they were!
  • MT
    Marina Da Costa Taveras
    Oct 31, 2025
    5.0
    Such a great experience at this store! Had a small issue with an Amazon return, Riya and Mahnoor took over the whole process to ensure I had my refund and ultimately my return processed. Thank you!!
  • SJ
    Samantha J
    Oct 20, 2025
    1.0
    Both representatives were rude. The one time I didn’t get a chance to tape my package closed I was told it’s not a requirement to tape packages closed. And proceeded to put the smallest piece of tape to close my package. Hopefully my package gets to its location in one piece. Very disappointed with the way I was treated.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #6531 in Carle Place offer?

The UPS Store #6531 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and computer access.

Where is The UPS Store #6531 located?

It is located at 209 Glen Cove Road, Carle Place, NY 11514, in Parkway Plaza (T.J. Maxx Shopping Center).