The UPS Store

4.7
1333 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6531 in Carle Place offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Parkway Plaza (T.J. Maxx Shopping Center).

Details

  • DeliveryNot available

Location

The UPS Store
209 Glen Cove Road, Carle Place, NY
11514, United States

Hours

Reviews

4.7
1,333 reviews
5 stars
1,234
4 stars
11
3 stars
8
2 stars
8
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, professionalism, and dedication, particularly highlighting employees like Rita, Mahanoor, and Riya.

Mixed Experiences

While some reviews praised the service, others reported rude and unhelpful behavior from certain employees, indicating inconsistency in customer experiences.

Efficiency

Several customers noted quick and efficient service, especially for tasks like returns and fingerprinting, with specific mentions of Vikram's performance.

Store Hours

A few customers expressed frustration over the store being closed during posted hours, suggesting a need for better communication regarding operating times.
  • LZ
    Larry Zaino
    Dec 15, 2025
    5.0
    I want to take a moment to recognize two outstanding UPS employees, Rita Mahabpor and Griselda, for truly going above and beyond. From the moment I walked in, they were professional, patient, and genuinely committed to helping me. Rita took the time to explain everything clearly and made sure my shipment was handled correctly without rushing me, which I really appreciated. Griselda was just as amazing—friendly, attentive, and proactive in finding the best solution for my needs. It’s rare these days to experience customer service where employees actually care and take ownership of their work. Their positive attitude and dedication made what could have been a stressful situation smooth and easy. UPS is lucky to have Rita and Griselda on their team. Highly recommend this location because of them!
  • VI
    Vinny Iadevaia
    Dec 14, 2025
    1.0
    Drove in a snow storm today only to find out the store is closed. Update your hours on Google…
  • TP
    Tamar Portnoy
    Dec 1, 2025
    5.0
    Riyaa was an amazing help!!
  • SH
    sarah halah
    Nov 28, 2025
    1.0
    Don’t come to this UPS store for any type of help. Staff is very easily frustrated, never wants to help, never wants to work, will not let you borrow or use anything you need. Especially if you have a return don’t come here, they have the worst attitude and treated us like a burden and raised their voice at us so many times. I asked for a piece of tape and they sent me to outside to run a circus to buy one from somewhere else. If you want really good help, fast, happy, positive, and meaningful service go to staples to do all your UPS needs, not this place!!
  • HW
    Hanuman Worshipper
    Nov 23, 2025
    5.0
    One of the best UPS stores I've been to. Came in for an amazon drop off and was unsure how to do it. Vikram was very helpful and polite.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #6531 in Carle Place offer?

The UPS Store #6531 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and computer access.

Where is The UPS Store #6531 located?

It is located at 209 Glen Cove Road, Carle Place, NY 11514, in Parkway Plaza (T.J. Maxx Shopping Center).