United States Postal Service

3.6
38 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 405 Eastern Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
405 Eastern Blvd, Canandaigua, NY
14424, United States

Hours

Reviews

3.6
38 reviews
5 stars
20
4 stars
5
3 stars
1
2 stars
3
1 star
9
  • MJ
    Mirlyne Jean
    Nov 8, 2025
    5.0
    Fast, good customer service, quiet environment
  • DR
    David Rowlands
    Apr 19, 2025
    5.0
    Staff are very knowledgeable and helpful. Always had a good experience here.
  • CW
    Constance White
    Dec 18, 2023
    1.0
    This morning, 12.18.23, I and about 20 others customers arrived at the Canandaigua Post Office about 8:30AM and stood in a long line awaiting the gate to open and service to begin for the day....more people continued to enter the main lobby...and wait and wait and wait...finally someone in line called about 8:45AM- and were told customer service wasn't going to open until 9AM as there was a lot of mail to get sorted for delivery....this is in conflict with the published opening time on the CDGA P.O. web site, hours posted on the doors and on the CDGA P.O. phone mail message. So, for those 20+ people that waited until P.O. staff was ready to open, about 10 hours of customers' productive time was totally wasted. AND...the P.O. staff didn't have the customer service or business sense to inform people waiting at 8:30AM that there would be a delay opening.....this is no way to run a business and the Post Master and operations staff should be held accountable. Hence my review should have ZERO stars.....but there is no option for less that one star..........
  • NI
    Nory Iwamine
    Jan 13, 2020
    2.0
    Generally good service when you need to mail something. However, I came here to get my passport applicate looked at and signed and I knew more about the actual process then the employee whose job it was to do this, and instead of looking at the birth certificate I had and saying that I needed to take a five minute drive to town hall and speak with the county clerk and get a certified birth certificate, she let me submit my hospital birth certificate. Now I'm going to have to spend more money to get this rushed because a post office employee didn't know how to do her own job.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.