United States Postal Service

2.3
40 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 120 Kasson Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
120 Kasson Rd, Camillus, NY
13031, United States

Hours

Reviews

2.3
40 reviews
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26
  • DL
    Daniel Love
    Oct 12, 2025
    1.0
    Went to this location two times for different reasons. One in fall of 2024 and the other in spring of 2025. The first time I arrived close to the opening time. While I could hear two women talking in a back room they didn’t respond to me or others trying to get their attention. When they finally came out 20 minutes later to help the now large line of customers they were immediately rude. I assumed this was an isolated incident. The second time I went, it was for a different reason and they were rude and unhelpful again. It’s disappointing that they are neglecting their responsibilities in such an obvious way.
  • MK
    misty kellogg
    Jul 22, 2025
    1.0
    Today I stopped by the Camillus post office to mail out some of my Sales from Poshmark. The lady at the counter was rude. Her face expressions are so terrible. Rolling her eyes and all! She told me I could not ship my packages in the boxes I had them in. I responded that I do this all the time. I said if I take it to the next post office they will do it. She handed me back the boxes and told me to go to the next post office then! I did and let her know that she is rude and incorrect. She then said she would call her manager......Horrible service. She is incorrect and wanted to argue. I got my packages shipped at a different location with friendly service.
  • RH
    Ronda Helene
    Jan 9, 2020
    5.0
    Mistakes now and then, as they are human. But it doesn't get better than this post office. Love the feature, viewing mail online, and the luxury of getting your mail 24/7. The employees do their best, they work fast and hard..
  • MM
    Matt “Mtrlw2017” Mtrlw
    Jan 5, 2019
    1.0
    There website,there store,the people are absolutely horrible I get they deal with alot of mail but if you do t like your job and cant do your jod properly then find a new one and stop maken your customers hate the usps but I guess that what ya get with anything government ran the hole postal service is worthless
  • SA
    Stephen Armstrong
    Oct 22, 2018
    1.0
    This post office, exemplifies exactly why the USPS is doing so poorly as well as why we should just let it fail and have a private option take over. Very poor customer service and Actually quite rude. Walked in, not one single customer in the entire Place, had two Amazon packages to return and I was scolded by the man behind the counter for not coming with the packages sealed and the shipping labels cut already. I politely asked him for a pair of scissors and to lend me some tape which UPS does for me every single time I return an Amazon package. I was informed curtly that this is not allowed and I have to come prepared so that they can attend other customers, which is a joke since no one was there. I was told that if I liked, scissors could be lent but tape would be sold in order for me to send my package unless I wanted to go back home to repackage it myself. Thus what should have been an easy hassle-free in and out job entailed me making a purchase for a roll of tape that I did not need or want just so I can get out of there. I can assure you I will only be printing return labels for UPS moving forward.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.