United States Postal Service

2.3
41 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 120 Kasson Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
120 Kasson Rd, Camillus, NY
13031, United States

Hours

Reviews

2.3
41 reviews
5 stars
11
4 stars
3
3 stars
0
2 stars
1
1 star
26
  • DL
    Daniel Love
    Oct 12, 2025
    1.0
    Went to this location two times for different reasons. One in fall of 2024 and the other in spring of 2025. The first time I arrived close to the opening time. While I could hear two women talking in a back room they didn’t respond to me or others trying to get their attention. When they finally came out 20 minutes later to help the now large line of customers they were immediately rude. I assumed this was an isolated incident. The second time I went, it was for a different reason and they were rude and unhelpful again. It’s disappointing that they are neglecting their responsibilities in such an obvious way.
  • MK
    misty kellogg
    Jul 22, 2025
    1.0
    Today I stopped by the Camillus post office to mail out some of my Sales from Poshmark. The lady at the counter was rude. Her face expressions are so terrible. Rolling her eyes and all! She told me I could not ship my packages in the boxes I had them in. I responded that I do this all the time. I said if I take it to the next post office they will do it. She handed me back the boxes and told me to go to the next post office then! I did and let her know that she is rude and incorrect. She then said she would call her manager......Horrible service. She is incorrect and wanted to argue. I got my packages shipped at a different location with friendly service.
  • FS
    Felicia Sterling
    Mar 9, 2024
    1.0
    Very rude and wouldn’t help me at all
  • CL
    Chelsey Lee
    Jul 17, 2023
    1.0
    I called to speak with somebody to get help. The system had me put my number down to receive a call back nothing. So I call again the system then has me put my number down again to receive a call back ( no option to just wait on the phone ) again no call back. It took forever for me to finally speak with somebody.
  • CG
    Christina Groesbeck
    Sep 12, 2022
    4.0
    There was only one staff member working and the line was so very long due to the fact that she did not know how to take a passport photo.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.