Brand Certified
United States Postal Service
3.1(72 reviews)
Certified by United States Postal Service • Apr 12, 2026
Business Details
229 W Genesee St, Buffalo, NY
14202, United States
Certified by United States Postal Service • Apr 12, 2026
(800) 275-8777
Certified by United States Postal Service • Apr 12, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Apr 12, 2026
About
Certified by United States Postal Service • Apr 12, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 229 W Genesee St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Apr 12, 2026
Hours
Certified by United States Postal Service • Apr 12, 2026
Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday8:30 AM - 1:00 PM
SundayClosed
Reviews
3.1
72 reviews
5 stars
29
4 stars
7
3 stars
3
2 stars
6
1 star
27
- SSSierra6 days ago1.0I am extremely disappointed with my recent experience at this post office location regarding my passport renewal. I specifically requested a passport book only, yet the clerk submitted an application for both a passport book and a passport card without my consent. To make matters worse, the $60 fee I paid to expedite my passport was not properly applied. Instead of expediting my passport as requested, that money was effectively misused while my application was processed incorrectly. Now, I am being told I need to pay an additional $60 to re-request expedited service—knowing full well it will not arrive in time for my scheduled travel. This situation is more than just frustrating—it is deeply upsetting. I may now miss the opportunity to see my grandmother before she passes and introduce her to her first great-grandchild. On top of that, I will not receive a refund for the unwanted passport card and may lose thousands of dollars in non-refundable travel expenses for myself and my family. This level of carelessness and lack of attention to detail is unacceptable, especially for something as important and time-sensitive as a passport. I trusted the staff to handle my application correctly, especially when I specified multiple times. That trust was completely misplaced. I strongly urge better training, accountability, and attention to customer requests to prevent others from going through such a costly and emotional experience.
- SBShan BApr 3, 20265.0I have been having nothing but problems with getting my passport delivered. I saw that it ended up out for delivery in Buffalo New York(I live in Wisconsin), so I called this location and spoke to Peter. He helped me finally resolve my delivery complications and went above and beyond to make sure I had a resolution. He deserves a raise and all the good things in the world!
- PFPam FillinMar 18, 20265.0Helpful and kind
- DDDonnaFeb 10, 20265.0Nice workers
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 229 W Genesee St?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this USPS location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most can also take your passport photo. Make sure to complete and print your application form before you apply.
Do I need an appointment for passport services at this location?
Yes, for most passport services you need to schedule an appointment online, though limited walk-in hours may be available at select locations.
What are the operating hours of this USPS location?
Monday through Friday, it is open from 8:30 AM to 5:00 PM. On Saturdays, it is open from 8:30 AM to 1:00 PM. It is closed on Sundays.
How can I rent a PO Box at this USPS?
You can apply for a PO Box online or in person. Online reservations and availability can be checked at the USPS website. In person, bring two valid IDs and your completed application.
Is after-hours access available to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this location for specific lobby hours.
What nearby landmarks or services can visitors check out when visiting the USPS at 229 W Genesee St?
Nearby places include the Post Office Niagara Square, Vonjaco Jewelry LLC, and the Buffalo Niagara Partnership. Visitors can explore shopping, community organizations, and other services nearby.
Are there nearby parking options for customers visiting this Post Office?
Yes, Turner Ramp is a nearby parking facility offering convenient access for visitors to the USPS location.
What public services are located near the USPS at 229 W Genesee St that customers might find helpful?
Nearby public services include Erie County Board of Elections, Erie County Sheriff's Office, and Erie County Forensic Mental Health Services, which may be useful for various needs before or after your visit.
Where can I find passport service appointment scheduling online?
You can schedule passport service appointments using the USPS online scheduler available through the USPS website or the provided reservation URL.
Brand Certified Facts from United States Postal Service
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