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United States Postal Service

2.9
(105 reviews)

Business Details

465 Grant St, Buffalo, NY
14213, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 465 Grant St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
465 Grant St, Buffalo, NY
14213, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday8:30 AM - 1:00 PM
SundayClosed

Reviews

2.9
105 reviews
5 stars
37
4 stars
11
3 stars
6
2 stars
3
1 star
48
  • JB
    Jordan Brown
    2 days ago
    4.0
    Its ight
  • JC
    Jonathan Correa
    Mar 31, 2026
    5.0
    Super nice. I made a mistake and marked sad face under the credit card. I really didn’t mean to. The guy was super nice and helpful. I wasn’t having a good day. He was very understanding. I hate technology.
  • DT
    David Thornbury
    Mar 13, 2026
    1.0
    I wish I could give 0 stars. The woman working today told me I can’t send something and have a return envelope sent. I knew she was wrong but she said “I don’t want to do extra work” so I had to drive to the depew post office where I was helped by someone who cares about their job. They gave me MULTIPLE options of what I can do and sent it. I would like a manager to look into this employee.
  • DD
    Darryl Domon
    Feb 4, 2026
    1.0
    Our business moved addresses in early 2025, and we began the address-change process before the move even took place. Since then, both the owner and myself (the GM) have gone to the office multiple times in person. Despite this, we continue to receive letters stating that we need to come in with more information. Between April 2025 and January 2026, we have received this same letter five separate times. I personally sat down with the manager, Gino, and also spoke with him over the phone. He personally guaranteed that this issue was resolved and that we would no longer receive these notices. Unfortunately, here we are again receiving the exact same letter. This has been an ongoing, repetitive issue with no resolution despite repeated visits and direct communication. At this point, the lack of follow-through and accountability is extremely frustrating and unacceptable.
  • MM
    Mara Morales
    Feb 2, 2026
    1.0
    This location is awful!! One of their drivers did a hit and run damaging my vehicle and they refuse to pay for damages!!! The manager STEVE is an absolute JERK!!!!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 05, 2026Yext Knowledge Graph
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