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Visit your local Post Office™ at 285 Cayuga Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Go to legit any other USPS. Never expected to write a one star review on a USPS lol. Staff is extremely rude it’s inane.
MD
Mech Donalds
Nov 9, 2025
4.0
It really depends who is working. It can be great but the ones who aren’t can cause major issues.
The gentleman here today (Sunday) was so helpful.
I was here Friday and had 12 non-machinable envelopes to send. I’m newer at this and when I went to the counter explained they were non-machinable and varying weight. The woman working sold me non machinable stamps and don’t check any- I didn’t know this wasn’t right.
Now I have several orders potentially under postage that may or may not reach its destination or make its way back- orders I’ll have to refund.
This is why I pay extra to go to the post office and not ship from home so I don’t make errors like this. I hope the person representing USPS would know to check.
ES
Erin Simmons
Oct 1, 2025
1.0
Do not go to this location if your life depends on it . The absolute most incompetent and unhelpful employees who will do anything to avoid doing their jobs. Incredibly disrespectful and dismissive . If ever there is a need to close USPS locations start here.
PT
Pam Turner
Sep 17, 2025
5.0
Staff are knowledgeable and patient. I have been in very long lines around holiday time or weekends and seen impatient behavior by customers. Staff consistently does their best to keep it moving and provide excellent service. Thank you!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 285 Cayuga Rd offer?
The USPS at 285 Cayuga Rd provides mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this Post Office accepts first-time passport applications and many locations also provide passport photo services.
Do I need to make an appointment for passport services at this USPS location?
Yes, most USPS locations offering passport services require scheduling an appointment online, though limited walk-in hours may be available at select locations.
What are the operating hours of the USPS at 285 Cayuga Rd?
Monday through Friday, the Post Office is open 12:30 PM to 8:30 PM, and on Saturday and Sunday from 11:00 AM to 7:00 PM.
Can I rent a PO Box at this location and how can I do it?
Yes, you can rent a PO Box either online by reserving one at USPS's website or in person at this Post Office with two valid IDs and a completed application.
Is the USPS at 285 Cayuga Rd connected with nearby shipping centers like Fedex Staffed and UPS?
Yes, nearby shipping centers like Fedex Staffed and UPS complement USPS services, offering additional options for freight, cargo, and shipping needs in the area.
Are there any recreational or wellness facilities near the USPS at 285 Cayuga Rd?
Yes, nearby you can find wellness and recreational spots like YMCA Buffalo Niagara for fitness and community activities, and Kona Oasis Spa for relaxation services.
How can the proximity of the USPS to beauty salons like True Beauty WNY benefit customers?
Customers visiting USPS can conveniently book appointments or enjoy services at True Beauty WNY nearby, making errands more efficient and enjoyable.
What should customers know about 24/7 access to PO Boxes at this USPS location?
Most USPS locations provide 24/7 lobby access to PO Boxes, allowing customers to retrieve mail outside regular business hours; check with this location for specific access times.
Is the USPS location active on social media for updates and information?
Yes, the USPS has official accounts like @USPS on Twitter and uspostalservice on Instagram to share updates and interact with customers.