United States Postal Service

3.3
113 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 285 Cayuga Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
285 Cayuga Rd, Buffalo, NY
14241, United States

Hours

Reviews

3.3
113 reviews
5 stars
52
4 stars
13
3 stars
3
2 stars
5
1 star
40
  • LS
    Lynne Sommerstein
    1 day ago
    5.0
    Always efficient and friendly.
  • RR
    Rol
    Nov 12, 2025
    1.0
    Go to legit any other USPS. Never expected to write a one star review on a USPS lol. Staff is extremely rude it’s inane.
  • MD
    Mech Donalds
    Nov 9, 2025
    4.0
    It really depends who is working. It can be great but the ones who aren’t can cause major issues. The gentleman here today (Sunday) was so helpful. I was here Friday and had 12 non-machinable envelopes to send. I’m newer at this and when I went to the counter explained they were non-machinable and varying weight. The woman working sold me non machinable stamps and don’t check any- I didn’t know this wasn’t right. Now I have several orders potentially under postage that may or may not reach its destination or make its way back- orders I’ll have to refund. This is why I pay extra to go to the post office and not ship from home so I don’t make errors like this. I hope the person representing USPS would know to check.
  • ES
    Erin Simmons
    Oct 1, 2025
    1.0
    Do not go to this location if your life depends on it . The absolute most incompetent and unhelpful employees who will do anything to avoid doing their jobs. Incredibly disrespectful and dismissive . If ever there is a need to close USPS locations start here.
  • PT
    Pam Turner
    Sep 17, 2025
    5.0
    Staff are knowledgeable and patient. I have been in very long lines around holiday time or weekends and seen impatient behavior by customers. Staff consistently does their best to keep it moving and provide excellent service. Thank you!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.