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United States Postal Service

3.3
(116 reviews)

Business Details

285 Cayuga Rd, Buffalo, NY
14241, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 285 Cayuga Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
285 Cayuga Rd, Buffalo, NY
14241, United States

Hours

Reviews

3.3
116 reviews
5 stars
53
4 stars
14
3 stars
3
2 stars
6
1 star
40
  • CR
    Caitlin Ritchie
    Feb 23, 2026
    2.0
    I left this place thinking, “how could a trip to the post office be SO stressful?”. Couldn’t even send one of my packages after being sent back into line TWICE bc they didn’t know how to put in an Alaskan address. I’m pretty sure the two men working the counter were identical twins, but wither way, they were both miserable.
  • JL
    J L
    Jan 22, 2026
    5.0
    Mr. Abdul is very kind and helpful!
  • LS
    Lynne Sommerstein
    Nov 23, 2025
    5.0
    Always efficient and friendly.
  • RR
    Rol
    Nov 12, 2025
    1.0
    Go to legit any other USPS. Never expected to write a one star review on a USPS lol. Staff is extremely rude it’s inane.
  • MD
    Mech Donalds
    Nov 9, 2025
    4.0
    It really depends who is working. It can be great but the ones who aren’t can cause major issues. The gentleman here today (Sunday) was so helpful. I was here Friday and had 12 non-machinable envelopes to send. I’m newer at this and when I went to the counter explained they were non-machinable and varying weight. The woman working sold me non machinable stamps and don’t check any- I didn’t know this wasn’t right. Now I have several orders potentially under postage that may or may not reach its destination or make its way back- orders I’ll have to refund. This is why I pay extra to go to the post office and not ship from home so I don’t make errors like this. I hope the person representing USPS would know to check.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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