Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 229 W Genesee St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Great workers always pleasant and professional. A very nice environment.
TH
Tony Huang
Mar 11, 2024
2.0
I go to USPS regularly only because it is around the corner from me. Service is unbelievable slow, specifically John. I've come with the same drop off for months.. at this point should be recognized and routine. However for some reason, it takes double the time than at other locations. Other clerks are better, but when John is working, expect a line up.
JC
Jade Cee
Sep 28, 2018
1.0
My package was stolen because the carrier failed to put my package in my mailbox. The supervisor Sterling contacted me after I filed a claim. He told me he will contact the carrier and get in touch with me . I called 2 times after that and they told me he wasn't there he will call me back still still no response. I called today and Sterling says that the carrier didn't put my stuff in the mailbox and he left it on top. The supervisor knew this for days before telling me had me left wondering where my stuff is. I will never use them again.
And if it isn't obvious already they aren't going to help me I can't even get a refund
CS
Charlie Sanchez
Feb 21, 2017
1.0
Horrible horrible.. takes hours for customer service support. Even when talking to representatives they're not much help and have the meanest attitude, it's like they try to get rid of people quickly.. work effort. No words.. They always leave a notice saying they "attempted to deliver" knowing they didn't try. I waited all day and the mail lady gave me a notice knowing no package was delivered.... smh 🤦🏼♂️ 👎🏼📦
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 229 W Genesee St?
You can send mail and ship packages, get money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more at this USPS location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most can also take your passport photo. Make sure to complete and print your application form before you apply.
Do I need an appointment for passport services at this location?
Yes, for most passport services you need to schedule an appointment online, though limited walk-in hours may be available at select locations.
What are the operating hours of this USPS location?
Monday through Friday, it is open from 8:30 AM to 5:00 PM. On Saturdays, it is open from 8:30 AM to 1:00 PM. It is closed on Sundays.
How can I rent a PO Box at this USPS?
You can apply for a PO Box online or in person. Online reservations and availability can be checked at the USPS website. In person, bring two valid IDs and your completed application.
Is after-hours access available to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this location for specific lobby hours.
What nearby landmarks or services can visitors check out when visiting the USPS at 229 W Genesee St?
Nearby places include the Post Office Niagara Square, Vonjaco Jewelry LLC, and the Buffalo Niagara Partnership. Visitors can explore shopping, community organizations, and other services nearby.
Are there nearby parking options for customers visiting this Post Office?
Yes, Turner Ramp is a nearby parking facility offering convenient access for visitors to the USPS location.
What public services are located near the USPS at 229 W Genesee St that customers might find helpful?
Nearby public services include Erie County Board of Elections, Erie County Sheriff's Office, and Erie County Forensic Mental Health Services, which may be useful for various needs before or after your visit.
Where can I find passport service appointment scheduling online?
You can schedule passport service appointments using the USPS online scheduler available through the USPS website or the provided reservation URL.