United States Postal Service

3.0
67 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 229 W Genesee St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
229 W Genesee St, Buffalo, NY
14202, United States

Hours

Reviews

3.0
67 reviews
5 stars
25
4 stars
7
3 stars
3
2 stars
6
1 star
26
  • JJ
    Jeanne
    Sep 6, 2025
    5.0
    No waiting. Fast service.
  • HN
    hope nance
    Aug 16, 2024
    5.0
    Great workers always pleasant and professional. A very nice environment.
  • TH
    Tony Huang
    Mar 11, 2024
    2.0
    I go to USPS regularly only because it is around the corner from me. Service is unbelievable slow, specifically John. I've come with the same drop off for months.. at this point should be recognized and routine. However for some reason, it takes double the time than at other locations. Other clerks are better, but when John is working, expect a line up.
  • JC
    Jade Cee
    Sep 28, 2018
    1.0
    My package was stolen because the carrier failed to put my package in my mailbox. The supervisor Sterling contacted me after I filed a claim. He told me he will contact the carrier and get in touch with me . I called 2 times after that and they told me he wasn't there he will call me back still still no response. I called today and Sterling says that the carrier didn't put my stuff in the mailbox and he left it on top. The supervisor knew this for days before telling me had me left wondering where my stuff is. I will never use them again. And if it isn't obvious already they aren't going to help me I can't even get a refund
  • CS
    Charlie Sanchez
    Feb 21, 2017
    1.0
    Horrible horrible.. takes hours for customer service support. Even when talking to representatives they're not much help and have the meanest attitude, it's like they try to get rid of people quickly.. work effort. No words.. They always leave a notice saying they "attempted to deliver" knowing they didn't try. I waited all day and the mail lady gave me a notice knowing no package was delivered.... smh 🤦🏼‍♂️ 👎🏼📦

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.