Brand Certified
United States Postal Service
2.6(137 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
1200 William St, Buffalo, NY
14240, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1200 William St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.6
137 reviews
5 stars
48
4 stars
6
3 stars
3
2 stars
5
1 star
75
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported significant delays and misdelivery of packages, with some packages being sent to incorrect locations or taking an excessively long time to arrive.
Customer Service
Feedback highlighted a mix of experiences with customer service, with many customers describing staff as rude or unhelpful, while a few noted friendly and attentive service.
Operational Efficiency
Customers expressed frustration over slow service and long wait times, indicating a need for better staffing and operational management.
Communication Problems
Many reviews mentioned difficulties in reaching customer service via phone, with automated systems failing to provide assistance.
- SMSharon McdueFeb 20, 20261.0Mail delivery is j just horrible. I'm always getting someone else's mail and the worst part about this is, I don't get my mail. I was supposed to have received a letter by now because it was sent out the 30th of January, here it is February 20th and I still haven't received it....
- AGAndi GilJan 28, 20261.0Estos correos soy ridículo no puede ser que para descargar tienes estar adentro del lugar sin poder comer ,dormir nada y para colmo demoran esto no tiene sientodo no lo hago más .
- BLBraich13 LLCDec 18, 20251.0Lazy and rude people working in receiving..waited all night to get unload
- ASAhmed SharifNov 28, 20255.0Excellent service
- MSMontana SkiminNov 22, 20251.0Had an appointment for 10:15 stood around for a hour waiting. I asked for assistance or how much longer I had to stand around waiting and all got was a I don't know from the clerks. I Left at 11:30 with out being taken care of. Very frustrated and disappointed
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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