Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1200 William St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.6
134 reviews
5 stars
47
4 stars
6
3 stars
3
2 stars
5
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of excellent and poor customer service experiences, with some staff being described as friendly and helpful, while others were reported as rude and unprofessional.
Delivery Issues
Numerous complaints about delayed and misdelivered packages, with customers expressing frustration over packages being sent to incorrect locations and long wait times for deliveries.
Staff Attitude
Several reviews highlight a lack of professionalism and respect from staff, with reports of rude behavior and unhelpful responses to customer inquiries.
Facility Operations
Customers noted issues with long lines and slow service, as well as difficulties in reaching staff for assistance, contributing to a negative overall experience.
- BLBraich13 LLCDec 18, 20251.0Lazy and rude people working in receiving..waited all night to get unload
- ASAhmed SharifNov 28, 20255.0Excellent service
- MSMontana SkiminNov 22, 20251.0Had an appointment for 10:15 stood around for a hour waiting. I asked for assistance or how much longer I had to stand around waiting and all got was a I don't know from the clerks. I Left at 11:30 with out being taken care of. Very frustrated and disappointed
- AOadriel ortizSep 16, 20251.0I went to make a delivery, (freight shipment) supervisor from dock 1- 30ish (first few set of docks as soon as i pulled in wish my truck) 1 of the supervisor super disrespectful, screaming at me from across the Road like some type of hobo! While i was legally parked with my 4ways. Like come on, i am not his son for him to be yelling and disrespectful towards me Or anyone else! His own associates waa telling me how he treats them, and nothing nice came from these comments.
- MSMark SalingSep 16, 20255.0Friendly staff 😃 Conveniently located 🧭 Stamps are getting expensive
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Buffalo, NY?
The United States Postal Service is located at 1200 William St, Room 200, Buffalo, NY 14240.
What are the regular business hours for the United States Postal Service at 1200 William St?
The post office is open Monday through Friday from 8:30 AM to 6:00 PM, and on Saturdays from 8:30 AM to 1:00 PM. It is closed on Sundays.
Can I apply for a passport at this USPS location?
Yes, this post office accepts first-time passport applications for the U.S. Department of State and can take your passport photo by appointment.
Do I need to schedule an appointment for passport services at this location?
Most passport services require an appointment through the online scheduler, though limited walk-in hours may be available at select locations.
How much does it cost to get a passport photo at this post office?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box at this USPS location?
Yes, you can search for available PO Boxes and reserve one online. You will receive instructions to complete your setup in person at the post office.
What are the costs and access hours for PO Boxes at this post office?
Pricing varies by location, so check online for exact rates. Most PO Boxes have 24/7 lobby access, but hours can vary by location.
How can nearby United States Postal Service and US Post Office locations assist me?
Nearby USPS and US Post Office locations provide additional options for shipping, mailing, and passport services if the main location is busy or closed.
What nearby places could I visit before or after my visit to the post office?
You might check out Buffalo Community Federal Credit Union for banking needs or stop by Father Sam's Bakery for food nearby the post office.
Are there any nearby services to assist with moving or storage around the post office area?
Yes, Penske Truck Rental and DeCarolis NationaLease offer truck and trailer rentals, and USPS Collection Point provides storage and delivery services near the post office.