United States Postal Service

2.8
95 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 725 Hertel Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
725 Hertel Ave, Buffalo, NY
14207, United States

Hours

Reviews

2.8
95 reviews
5 stars
34
4 stars
6
3 stars
6
2 stars
4
1 star
45
  • DB
    Denise Brucato
    Nov 25, 2025
    5.0
    This has been my P.O. for 16 years and have never had any problems with them. The clerks who have waited on me were cordial and professional. I don't understand the negative reviews.
  • TC
    thomas catherwood
    Nov 22, 2025
    1.0
    Lost my package and won't answer my calls
  • JU
    Jose Urbina
    Aug 27, 2025
    5.0
    Hacen el trabajo y hablan español
  • CM
    Connor Mauche
    Aug 9, 2025
    5.0
    Management sucks but my mailman rocks
  • JL
    JAH LEY
    Oct 16, 2020
    2.0
    They are a business in 2020 with no will or capacity to answer the phone. This is causing incredible hardship for someone (me) paying for a PO box there but who cannot currently come in as a walk-in to address the issue.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.