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United States Postal Service

2.8
(99 reviews)

Business Details

725 Hertel Ave, Buffalo, NY
14207, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 725 Hertel Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
725 Hertel Ave, Buffalo, NY
14207, United States

Hours

Reviews

2.8
99 reviews
5 stars
36
4 stars
6
3 stars
6
2 stars
5
1 star
46
  • MM
    Maureen
    2 days ago
    5.0
    Love the friendly and familiar faces that are luckily still there through rain, snow and sunshine. They're always glad to see me, as I am them. The 24/7 kiosk is very convenient and easy to use.
  • TW
    T W
    Feb 7, 2026
    2.0
    Multiple occasions where we don’t get our mail delivered… delivered to the wrong place… “no access to delivery location” as I watch them pull in and turn around to leave… not a good experience with the delivery team
  • DB
    Denise Brucato
    Nov 25, 2025
    5.0
    This has been my P.O. for 16 years and have never had any problems with them. The clerks who have waited on me were cordial and professional. I don't understand the negative reviews.
  • TC
    thomas catherwood
    Nov 22, 2025
    1.0
    Lost my package and won't answer my calls
  • JL
    JAH LEY
    Oct 16, 2020
    2.0
    They are a business in 2020 with no will or capacity to answer the phone. This is causing incredible hardship for someone (me) paying for a PO box there but who cannot currently come in as a walk-in to address the issue.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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