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Visit your local Post Office™ at 5325 Sheridan Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
I mailed 3 small cards on Monday Oct 27 from the drive by mailbox… to date the cards did not arrive to MA destination NOR were they returned to our address. How does 3 separate cards just disappear????
LF
Luke Fasso
Nov 10, 2025
5.0
I think Darlene may have been the best, friendliest, and customer oriented employee I have ever seen. I came in for a new passport and she helped me through the whole process. She was happy, eager to help, and knowledgeable in what she was doing. The experience she gave will make me want to go back to see her again! Thank you Darlene!
KK
Kanta
Oct 1, 2025
1.0
Customer care is non existent. Their one agent took my case two months before he retired and no one got in touch with me to discuss it
MC
M. Candace Collard
Sep 12, 2025
5.0
Brought my passport renewal in and the people working could not have been any nicer! Thank you!
AP
A. P.
Sep 11, 2025
1.0
If I could give them minus one star I would. This workers at this office only are SO RUDE. God forbid you have a complaint. I said “first and foremost to the “manager”‘of the store and he said not to talk to him like he was a little kid. He should be able to handle the frustration after just being hung up by his rude associate that instead of trying to help, hung up on me. I didn’t know adult words were so hurtful. That office is a joke and staff is horribly rude. Do not recommend. At all.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 5325 Sheridan Dr offer?
This Post Office offers mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this location?
Yes, this location accepts first-time passport applications for the U.S. Department of State and offers passport photo services by appointment.
Do I need an appointment for passport services here?
Yes, most passport services require an appointment scheduled via the online scheduler, although limited walk-in hours are available at select locations.
What are the operating hours of the USPS at 5325 Sheridan Dr?
Monday to Friday: 8:30 AM to 5:30 PM, Saturday: 8:30 AM to 1:00 PM, Sunday: Closed.
How can I rent a PO Box at this Post Office?
You can apply for a PO Box online or in person at this location by bringing two valid IDs and the completed application. Online rentals are available at the USPS website.
Is there 24/7 access to PO Boxes at this location?
Most locations, including this one, offer 24/7 lobby access to PO Boxes; however, specific hours may vary, so it's best to check with the local Post Office.
What nearby dining options are there near the Post Office at 5325 Sheridan Dr?
Nearby dining options include Damon’s Grill (barbecue), Half Baked Cookies (bakery and smoothie bar), Starbucks (coffee shop), Jet’s Pizza (pizza), Soupherb Gourmet (sandwich shop), and Aro Bar de Tapas (Spanish restaurant).
Are there any nearby professional services related to technology close to the Post Office?
Yes, Tech Unraveling, an IT service and computer repair company, is located nearby which may assist customers needing technology services.
What nearby shopping and retail options can customers visit before or after their Post Office visit?
Customers can visit Williamsville Place shopping center, Jos. A. Bank mens clothing store, Dollar Tree discount stores, and Redbox rental kiosk nearby.
How can nearby public transit or landmarks help me find the United States Postal Service at 5325 Sheridan Dr?
While specific transit stations aren't listed, nearby landmarks like Williamsville Post Office and shopping centers such as Williamsville Place can help locate this Post Office.