Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

2.9
(90 reviews)

Business Details

5325 Sheridan Dr, Buffalo, NY
14221, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 5325 Sheridan Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5325 Sheridan Dr, Buffalo, NY
14221, United States

Hours

Reviews

2.9
90 reviews
5 stars
40
4 stars
1
3 stars
2
2 stars
5
1 star
42
  • RC
    Renee Ciminelli
    1 day ago
    1.0
    Was supposed to receive a package today and was told it wasnt delivered due to being put on hold at customers request?!?!?! I did not request this. I am extremely upset!!! I had a house fire on 2/1, I still own this home, it is still standing, I pay a mortgage on it and receive mail here. How dare you take it upon yourself to put my package on hold and it wasn't at my request. I will be showing up to your office today and filing a complaint as you do not answer your line
  • SP
    Sarina Prentice
    3 days ago
    1.0
    Went here to return a package to the sender I was sent by mistake by them and they refused the box, told me to buy a new one and when asked where can I return this the lady told me to “google it.” Very rude people that don’t wanna do their jobs.
  • CL
    Catherine Luther
    Jan 13, 2026
    5.0
    The employees have always been very helpful. It’s my preferred post office and I go out of my way to use it.
  • DM
    Donna Manquen
    Nov 13, 2025
    2.0
    I mailed 3 small cards on Monday Oct 27 from the drive by mailbox… to date the cards did not arrive to MA destination NOR were they returned to our address. How does 3 separate cards just disappear????
  • LF
    Luke Fasso
    Nov 10, 2025
    5.0
    I think Darlene may have been the best, friendliest, and customer oriented employee I have ever seen. I came in for a new passport and she helped me through the whole process. She was happy, eager to help, and knowledgeable in what she was doing. The experience she gave will make me want to go back to see her again! Thank you Darlene!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others