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Visit your local Post Office™ at 465 Grant St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
While a portion of the counter staff demonstrate professionalism and provide capable assistance in fulfilling customer needs, others unfortunately detract from the experience by engaging in unnecessary inquiries about personal matters. This undermines the efficiency and discretion that one expects in a service-oriented environment.
Equally concerning is the lack of operational discipline: the facility does not consistently open on time, leaving customers—already queued—frustrated and restless. The atmosphere is further diminished by the conduct of certain patrons, whose rude and discourteous behavior creates a less than desirable setting.
For an institution as essential as the post office, adherence to punctuality, discretion, and a culture of respect are fundamental. Strengthening these areas would elevate both the customer and employee experience, and align operations with the standard of service the community rightfully expects.
KH
Kelly Hennigan
Aug 30, 2025
1.0
DO NOT GO IN FOR PASSPORT WALK-INS. they will tell you to your face that they don’t do passport walk-ins on saturdays even though their website states they do. such a joke and the people at the counter don’t care at all
RR
Rafael Rondon
Aug 18, 2025
1.0
Their stupid mistakes wasted hours of my time.
AG
Amanda Gollhardt
Jul 3, 2025
1.0
Made appt for passport photo, guy showed up 30 mins late. 2 of the 3 photos taken were denied for the application. Made followup appt to retake photos and the person who does the photos is on vacation. Why can you schedule an appointment still?
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What postal services can I find at the United States Postal Service located at 465 Grant St?
You can send mail, ship packages, buy money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and access other postal services.
Can I apply for a passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this location?
Most passport services require a scheduled appointment via the online scheduler, but limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 465 Grant St?
Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 8:30 AM to 1:00 PM, and closed on Sundays.
Can I get a PO Box at this location and how do I reserve one?
Yes, you can apply for a PO Box online or in person. Visit https://www.usps.com/manage/po-boxes.htm to check availability and reserve one securely online.
Is 24/7 access to PO Boxes available at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes; however, access hours can vary by location, so check directly with this Post Office for specifics.
What nearby places can I visit after my Post Office visit on Grant St?
You can explore nearby shops like Thaw Thaw Beauty Salon, enjoy a meal at House of China restaurant, or browse books at Rust Belt Books and The Rust Belt Bookstore, all within walking distance.
Are there nearby transportation options to help me reach the United States Postal Service at 465 Grant St?
Grant Street itself has a train station and art gallery, facilitating easy transit access to this Post Office location.
What stores nearby can I visit for convenience or groceries when visiting the Post Office?
O & A The Corner Store and Melek Express Mart Inc are convenient grocery and convenience stores close to the Post Office where you can pick up essentials.
Is there a recreational spot near the Post Office where I can relax after my postal errands?
Yes, Niagara Falls State Park is nearby, providing a scenic area with skate parks and river views perfect for relaxation or a short visit.