The UPS Store

3.4
137 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #0682 in Buffalo offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Delaware/Hertel Plaza Behind M&T Bank.

Details

  • DeliveryNot available

Location

The UPS Store
2316 Delaware Ave, Buffalo, NY
14216, United States

Hours

Reviews

3.4
137 reviews
5 stars
75
4 stars
7
3 stars
4
2 stars
5
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently described as friendly, helpful, and knowledgeable, with many customers praising their positive attitudes and willingness to assist.

Service Efficiency

Customers appreciate the fast and efficient service, often noting quick turnaround times for package drop-offs and returns.

Inconsistent Experiences

While many reviews highlight excellent service, there are significant complaints about rude staff, poor management, and issues with package handling.

Operational Issues

Several customers reported problems with store hours, including early closures and unavailability of services like notary.

Package Handling Concerns

There are multiple complaints regarding lost packages and inadequate packing services, leading to damaged items.
  • DJ
    Darrell A Johnson
    Nov 14, 2025
    4.0
    I had to fax a couple of documents and get a couple of photo copies printed and they were very helpful Staff and they made my experience very easy
  • VP
    Vera Palmer
    Nov 8, 2025
    5.0
    Courteous, helpful, & pleasant personnel... especially 'Char' in Seafood & 'Ms Kathy' at checkout.
  • RS
    Rhea S
    Oct 31, 2025
    4.0
    Amazing experience! Got custom prints here for a magazine. The staff is super nice and helpful in every way. Sierra helped me out with everything and made sure the quality was good. I recommend coming here for all your postal needs !!
  • MU
    Mellissa Ubbens
    Oct 31, 2025
    5.0
    So thankful to this wonderful UPS store. I called for help shipping a sentimental painting for sale about a mile away. They went out of their way to help me by picking up item for me, packaging and shipping. The painting arrived safely after being packed perfectly. They were so nice, easy to talk to, and knowledgeable. I am so thankful to them.
  • JN
    Joe Noworyta
    Oct 16, 2025
    5.0
    Everything was great except for the WiFi.every UPS store I’ve been to the WiFi password never worked.i don’t know what the deal is but I could never connect,even with the help of an employee.employees are very knowledgeable,helpful and very friendly.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #0682 in Buffalo offer?

The UPS Store #0682 in Buffalo offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.