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Brand Certified

United States Postal Service

1.6
(284 reviews)

Business Details

2727 Mermaid Ave, Brooklyn, NY
11224, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2727 Mermaid Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2727 Mermaid Ave, Brooklyn, NY
11224, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday8:00 AM - 1:00 PM
SundayClosed

Reviews

1.6
284 reviews
5 stars
29
4 stars
9
3 stars
6
2 stars
14
1 star
226
  • MR
    Melissa Reyes
    Apr 5, 2026
    1.0
    The people who work there have horrible attitudes
  • AN
    Anna namyotova
    Apr 3, 2026
    1.0
    Stolen passport and social is Unnaceptable !! My package came ripped and missing documents. Thanks for the 2 week late mailing for nothing :/
  • KG
    Kaicy Gomez
    Apr 2, 2026
    1.0
    I would give it negative stars if I could. The absolute worst and the workers are so rude. Came here to renew my passport, they told me to come back a week later for a walk in to meet with an agent. Came back to then be told that I needed an appointment. Was told the link to make the appointment, needed help, received none whatsoever. Lady behind the desk walked away twice and started talking smack right in front of me. Other workers were no help at all either, absolute terrible service.
  • NH
    NAUDIA Hamilton
    Mar 12, 2026
    5.0
    After reading the review I was scared to go to this post office to apply for my son passport but my husband said let's go right there.the woman was very nice she told us they don't do baby pictures there so we went elsewhere and got the picture taken and went back at the post office and get our application done she was very kind and lovely.. today I receive my son passport 🙂
  • SH
    Sonia Hasford
    Mar 7, 2026
    1.0
    This usps location is terrible I was home all day waiting for my package then I received a notification saying attempted delivery and a note was left I quickly ran downstairs but they lied saying a notice was left I didn’t see nothing and I’m pissed this has happened multiple times and I’m really upset I have to wait Monday to go pick up my package mind you this package was delayed multiple times shame on usps for allowing this to go on

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 05, 2026Yext Knowledge Graph
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