Location.com logo
Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

1.6
(565 reviews)

Business Details

1865 Benson Ave, Brooklyn, NY
11214, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1865 Benson Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1865 Benson Ave, Brooklyn, NY
11214, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday8:00 AM - 1:00 PM
SundayClosed

Reviews

1.6
565 reviews
5 stars
64
4 stars
20
3 stars
14
2 stars
20
1 star
447
  • KO
    Kamila Olszówka
    4 days ago
    1.0
    I tried to do a walk in passport for my son today. Tried to make an appointment first but website was kicking me out, asking 20 times to put in codes and then kicking me out again, so I went for walkins. 2 different sources showed me this location does such service. But the guy at the windows said they don't do that anymore, he told me to go somewhere else, he doesn't know anything, and basically sent me away
  • AV
    An V
    Apr 3, 2026
    1.0
    Неадекватные работники ,две женщины .ужасно общались и отказались совершать свою работу .
  • PB
    Polar Bear
    Mar 9, 2026
    1.0
    This branch has been a disgrace dating back to over 25 years ago.Extremely rude workers that feel brave talking through protective glass as they insult customers. A prime example of why the USPS is failing and should be privatized.
  • ME
    Mai Elvy
    Feb 11, 2026
    1.0
    The staff at this location refuse to accept more than three packages at the counter. Instead, they require customers to scan the packages themselves and leave them at the drop-off window. This has happened multiple times.
  • AG
    Ari Gerazounis
    Feb 2, 2026
    1.0
    I’m a business owner and just trying to help one of my executive team members get his passport for the 1st ever. As it’s such an exciting time . We arrived 30 minutes early for our 10:15 appointment . It is now 10:45AM and we have been told the supervisor will come to talk to us . It’s very unfortunate to receive this kind of service when I allocated a specific amount of time to help someone and my time isn’t respected at all. Truly disappointing…….

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
+100
Others