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United States Postal Service

1.5
(553 reviews)

Business Details

1223 Sutter Ave, Brooklyn, NY
11208, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1223 Sutter Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1223 Sutter Ave, Brooklyn, NY
11208, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday8:00 AM - 1:00 PM
SundayClosed

Reviews

1.5
553 reviews
5 stars
43
4 stars
14
3 stars
15
2 stars
22
1 star
459
  • SB
    SHEILA BRITT
    Mar 16, 2026
    1.0
    Twice I had a package to be delivered to me, with the instructions, bring to my apt., ring bell and knock on the DOOR. Each time they stated, "NO SECURE LOCATION." This an on going issue. You can't reach them.
  • RE
    Ronaldo Espinal
    Mar 16, 2026
    5.0
    Excellent customer service from the staff
  • KW
    Karen Weathers
    Mar 15, 2026
    2.0
    I am 68 years old and I have never seen a post office without a mailbox in front of it where you can mail a letter on a Sunday when they are closed. I walk three blocks from that post office and I didn’t see not one mailbox what’s going on with the mailboxes somebody reply The
  • TB
    Thomas Banks
    Mar 10, 2026
    1.0
    One thing for sure about this post office is that they LIE about attempting a delivery when my grandmother and home attendant are always by the door. Not even the dogs barked at the door because no one came to actually deliver my package. Was told they left a notice but no notice until I received today on 3/10/26 in the mail saying they missed me. I went into today to get my package and was told because they are understaffed they can’t get my package until it’s processed. Basically saying they have the package but are LAZY to process the packages that they REFUSE to actually deliver. They let some people skip if they know them and I find that unfair when many other people are waiting as well. They are understaffed but refuse to hire anymore people than what they have. It’s always the same 3-4 ladies
  • MM
    Michael T Moreno
    Mar 10, 2026
    1.0
    The worst staff and post office... - Get a package, too big? Sends it back stating you wanted it returned. Illegal. - Often barely makes an effort to deliver packages... commonly leaving them on the truck or at the post office with false scans and tracking... ultimately to never bothering with an attempt. But they will state, attempt made: 1. Code needed to get into building... (with no lobby coded door, its locked wide open always and does not lock if closed) or 2. Knocked several times but no response from residents. - never leaving a pink slip. - any package or time sensitive letter sent to this post office is pretty much garunteed a no delivery. 20 years experience with this awful post office. Almost was penalized on two different instances of missing jury duty because i never got the letters, and license renewal is a nightmare. Horrible... id give zero stars if i could!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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