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Brand Certified

United States Postal Service

1.9
(306 reviews)

Business Details

6618 20th Ave, Brooklyn, NY
11204, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 6618 20th Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6618 20th Ave, Brooklyn, NY
11204, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday8:00 AM - 1:00 PM
SundayClosed

Reviews

1.9
306 reviews
5 stars
50
4 stars
8
3 stars
10
2 stars
20
1 star
218
  • KM
    Kami Man
    1 day ago
    1.0
    The employees are extremely rude. They keep talking on their phones and refuse to do their job you need to replace your staff
  • YG
    Yaakov Gelb
    Mar 31, 2026
    5.0
    Great post office with the nicest employees
  • EP
    Edward Park
    Mar 30, 2026
    1.0
    I've always tried to support the postal service despite years of decline. Even though people buy fake stamps on ebay, I refuse and always purchase them through the postal service. But this location, I hope you go defunct. When workers don't even have the courtesy to acknowelgde that you're waiting at the windows when you're literally the only one there. Not even a "we'll be with you in a moment", heck even if they asked me to come back later, I'd take that. I just want any communication at all instead of just mindlessly waiting till someone shows up or glancing my way and walking away as though I'm inconveniencing you. People are spending less and less with the postal service and it'll go extinct not because the postal service is antiquated but the workers are digging their own grave by ignoring customers. This location doesn't have 1.9 stars for nothing. Usps is in a severe financial crisis. This behavior certainly doesn't help.
  • TT
    TO
    Mar 13, 2026
    5.0
    Not always the most streamlined operations but their customer service (the few times I had to interact with them) has always been great.
  • PC
    Polina CHUZHINA
    Feb 13, 2026
    2.0
    Employee was talking on phone during all the time of my service. He did not even pay attention I had 6 US stamps on the envelope which I wanted to send by Certified mail. He did not subtracted cost of stamps from my final price when I gave him envelope, until I asked him to do so. He told me I have to calculated this amount myself and tell him. This is ridiculous!!! Service became worse and worse!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified April 05, 2026Yext Knowledge Graph
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