Visit FedEx Ship Center in Brooklyn, NY when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.
worst shipping company around the world😅 they can only give you a tag instead of delivery the item.
NR
Nina Rembert
Mar 3, 2026
1.0
Never use this company if you can avoid it. Multiple times they have lied about attempted deliveries for several time sensitive packages, causing major inconveniences (moving work schedules around, paying for cabs to help move large packages from the ship center back home, etc.) this last time I put a sign on my building window saying that we are here and to please buzz to complete delivery, only to receive another notification that they could not deliver the package, with a photo of my building with the note cropped out at “proof”. Furthermore there doesn’t seem to be an email for customer support so I can’t make an email record of any requests. The only pro I can say is that the manager who works at the shipping pick up center has been kind, patient, and efficient every time I’ve had to go there to pick up my packages. I don’t know what’s going on with the folks on my delivery route.
TT
Triple
Feb 15, 2026
3.0
[Truck Route] NJTpke/I-95 S exit:13,onto I-278 E toward Goethals/Verrazano Br exit:21,onto 3rd ave,L onto 19th st ..on the end, go back
BL
Buy Luxurious
Feb 7, 2026
1.0
FedEx Ship Center
📍 16 19th St, Floor 1, Sunset Industrial Park, Brooklyn, NY 11232
⭐☆☆☆☆ (1/5)
Very disappointing experience.
When I arrived, there were two customers ahead of me. They were helped and left, and I became the only person waiting. At that point, the manager told me to “wait” and then disappeared without giving any timeframe or explanation-no “5 minutes,” no “10 minutes,” nothing.
That is not acceptable customer service. If an employee steps away during business hours and it’s not a scheduled break, customers deserve a clear explanation and an estimated wait time. Leaving a customer standing there indefinitely is rude and unprofessional.
I waited 15 minutes with no update and eventually left.
What made the experience worse was the overall treatment. As the only white customer present at the time, the way I was handled felt like profiling. I can’t prove intent, but perception matters in customer service-
and this did not feel appropriate or respectful.
FedEx as a company has a strong reputation, which makes this location even more disappointing. Accountability should be based on job performance, not avoided altogether. Poor service is poor service, regardless of who provides it.
I regret coming to this location and do not recommend it for business. This kind of behavior is bad for customers and bad for FedEx.
Frequently Asked Questions About FedEx Ship Center
What services are offered at the FedEx Ship Center in Brooklyn, NY?
The FedEx Ship Center offers packing supplies, boxes, and a variety of shipping services including FedEx Express, Ground, Freight, priority overnight, standard overnight, 2Day, economy saver, and international shipping.
Where is the FedEx Ship Center located in Brooklyn?
It is located at 16 19th St, Brooklyn, NY 11232, USA.
What are the operating hours of the FedEx Ship Center in Brooklyn?
The center is open Monday through Friday from 9:00 AM to 8:45 PM, Saturday from 10:00 AM to 5:00 PM, and is closed on Sundays.
Can I schedule a residential delivery or hold my shipment for pickup at this FedEx Ship Center?
Yes, you can have your FedEx shipments held for pickup or schedule your next residential delivery using FedEx Delivery Manager.
What payment options are accepted at the FedEx Ship Center?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Are there any nearby places to visit after shipping at the FedEx Ship Center?
Yes, nearby attractions include Nathan's Famous restaurant for a meal and the Gowanus Dredgers Bunker Launch Site, a community non-profit for outdoor activities.
What home improvement stores are close to the FedEx Ship Center?
Several Home Depot locations, including Tool & Truck Rental Center and Home Services at The Home Depot, are nearby for your home improvement needs after visiting FedEx.
Is there a kitchen supply store near the FedEx Ship Center?
Yes, Wren Kitchens, a kitchen supply store, is located nearby for customers interested in kitchen design or supplies.
What brands are associated with the FedEx Ship Center in Brooklyn?
The brands associated are FedEx Express, FedEx Ground, and FedEx Freight.
Since when has the FedEx Ship Center been established at its location in Brooklyn?
The FedEx Ship Center was established in 1971.
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