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United States Postal Service

2.6
(284 reviews)

Business Details

539 Atlantic Ave, Brooklyn, NY
11217, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 539 Atlantic Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
539 Atlantic Ave, Brooklyn, NY
11217, United States

Hours

Reviews

2.6
284 reviews
5 stars
90
4 stars
20
3 stars
16
2 stars
15
1 star
143

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some employees praised for their helpfulness while others are criticized for being rude and unprofessional.

Efficiency

Many customers noted long wait times and understaffing, although some reported quick and efficient service during less busy times.

Passport Services

Experiences with passport services vary widely, with some customers having positive interactions while others faced significant delays and unhelpful staff.

Delivery Issues

Several reviews highlighted problems with package deliveries, including misreported delivery statuses and lost packages.
  • AP
    Adrien Pajot
    Feb 17, 2026
    5.0
    Great service
  • RR
    ruby rodriguez
    Feb 16, 2026
    5.0
    Muy bien la atención, y me queda cerca de mi casa.
  • JC
    Julian Clauss-Ehlers
    Jan 21, 2026
    4.0
    Good experience, short line, quite efficient service.
  • AA
    Andrea Coravos (Andy)
    Jan 6, 2026
    4.0
    The wait time is long which is why I couldn’t do five starts, but service from Tracy is definitely 5 stars! Even though she was under a lot of pressure with the line she helped me think about using a different packaging that brought down my shipping cost quite a bit. So much appreciated that moment.
  • TD
    Terry Wong, Doula
    Jan 6, 2026
    5.0
    Walked in to a massive line. Even a long line for self service. I decided to go in the teller line, about 7 minutes of waiting and they call out for all prepaaid packages to be dropped off at one window, then line was cut in half. Staff really try to move things along and work quite fast. Great experience even though there was a long line.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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