Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 539 Atlantic Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.6
280 reviews
5 stars
87
4 stars
19
3 stars
16
2 stars
15
1 star
143
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude and unhelpful staff, while others praised specific employees for their kindness and efficiency.
Efficiency
Several reviews highlight long wait times and understaffing issues, particularly during peak hours, leading to frustration among customers.
Passport Services
The passport application process received mixed reviews, with some customers experiencing helpful assistance while others faced significant delays and unprofessional behavior.
Delivery Issues
Multiple customers reported problems with package deliveries, including mislabeling and packages marked as delivered but not received.
- AAAndrea Coravos (Andy)6 days ago4.0The wait time is long which is why I couldn’t do five starts, but service from Tracy is definitely 5 stars! Even though she was under a lot of pressure with the line she helped me think about using a different packaging that brought down my shipping cost quite a bit. So much appreciated that moment.
- TDTerry Wong, Doula6 days ago5.0Walked in to a massive line. Even a long line for self service. I decided to go in the teller line, about 7 minutes of waiting and they call out for all prepaaid packages to be dropped off at one window, then line was cut in half. Staff really try to move things along and work quite fast. Great experience even though there was a long line.
- RJReggie JacksonJan 2, 20261.0They need to hire more staff, the service is extremely slow. The line will be out the door and only be two workers with four windows. Hire more people and stop having conversations while working
- SFSophia FarrellDec 31, 20251.0I know most post offices aren’t the most well-run or fun places to be but this one is literal hell. I’ve been many times and never have I encountered one remotely pleasant worker. These people should never EVER hold a job in customer service. But I suppose they’ve hit the jackpot- they can be as vile and rude as they want, behave like a dictator, move at a snails pace and never be held accountable, they’ll keep their cushy govt job forever. You think you should be treated like a human with basic respect? Oop! There goes your mail, lost forever. Good luck! I also thought PO’s were only closed on federal holidays? Well nope not them, I guess they close when the devil herself Denise “aint feeling it”. Truly awful. I would rather tie my mail to a caterpillars back and hope for the best then step foot in this hell hole ever again.
- CHChris HaagenDec 13, 20251.0I went to the kiosk machine to print stamps. As it said on the poster I was able to print stamps. Instead it printed out these slips, 1 at a time, for 20 minutes. A large line formed behind me of frustrated customers. When I asked about options to exchange, I was rudely yelled at. Give these are for Christmas cards this is highly frustrating
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 539 Atlantic Ave?
You can send mail, ship packages, get money orders, Post Office boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, first-time passport applications are accepted here, and most locations also take passport photos. Make sure to complete and print your application before applying.
Do I need to make an appointment for passport services?
Most passport services require an appointment via the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 539 Atlantic Ave?
Monday through Friday, 9:00 AM to 5:00 PM; Saturday, 7:45 AM to 1:00 PM; closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search for and reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm and complete the setup in person.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary by location. Check with this Post Office for specifics.
What nearby food options are close to this Post Office for customers to grab a meal?
Nearby you can find Banhmi-Pro, a Vietnamese and Asian restaurant, Choco Mania café for desserts, and Maimonide of Brooklyn vegan restaurant.
Are there any nearby places where I can relax or enjoy entertainment after visiting the Post Office?
Yes, you can visit YokeyPokey Virtual Reality arcade for entertainment or Z Gallery for art experiences nearby.
Can nearby transit or services help with traveling to or from this Post Office?
Close by is a US Post Office location, and a UPS Authorized Shipping Outlet, useful for shipping needs. For luggage storage, Bounce Luggage Storage near Barclays Center is nearby, handy for travelers.
Where can I find information or make a passport appointment for this United States Postal Service?
You can schedule passport appointments online via the USPS official site or use the appointment scheduler at https://tools.usps.com/rcas.htm?utm_source=yext&... provided in the reservation URL.