Brand Certified
United States Postal Service
1.6(279 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
2727 Mermaid Ave, Brooklyn, NY
11224, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2727 Mermaid Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.6
279 reviews
5 stars
27
4 stars
9
3 stars
6
2 stars
15
1 star
222
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling disrespected and dismissed.
Service Reliability
Customers frequently reported issues with package delivery, including claims of delivery attempts without actual attempts being made.
Passport Appointments
Many customers expressed frustration with the handling of passport appointments, citing long wait times, cancellations, and unhelpful staff.
Overall Experience
The overall sentiment is overwhelmingly negative, with many customers describing their experiences as frustrating and disappointing.
- RRRafael Rodriguez1 day ago1.0If I can give a -10 I would. Rude and so slow with getting customers in and out. USPS head should investigate this post office. Terrible.
- ESEric Sepulveda1 day ago1.0Came in for my kids passport and the works are so rude and really don’t try to help you at all…. Came in for walk in passports and was told they wasn’t doing it be she was alone….. they just want to sit there and not do anything…. Like this is where our tax money going???!
- ACAwais ChaudhryFeb 10, 20261.0garbage services
- LCLisa CalhounFeb 4, 20262.0I came here to renewal my passport book and care and she had changed me one price which was wrong. I didn't realize at the time, when I had called the agency and spoke to customer service they had assisted me and I had received both my passport book and card. Imagine if I didn't contact them and I told the worker that I was renewing both of them
- TMTrinidad MDec 26, 20251.0This post office is so terrible there always issues with these people. I paid for pick up service for two packages to pick up on Monday at 10 am and never got fulfilled the mailman wrote a note saying he will come back later but never did I called to and complained and even after that the packages wasn’t pick up i have requested a refund to get my money because they failed to do something simple. On Wednesday I call them and the lady said I text the mailman to pick them up and again never did. I got videos and pictures of since Monday to Wednesday that never got pick up and also a camera so they can’t pull any false claims
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service at 2727 Mermaid Ave?
This Post Office offers mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this location?
Yes, you can submit first-time passport applications and get passport photos by making an appointment with the online scheduler.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment made through the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of this Post Office?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 8:00 AM to 1:00 PM, and closed on Sundays.
How can I rent a PO Box at 2727 Mermaid Ave?
You can search for and reserve available PO Boxes online or apply in person with two valid IDs and a completed application form.
Is 24/7 access available to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary, so check with this local Post Office for specifics.
What other services related to passports are provided here?
You can get passport photos here for $15 by appointment and find guidance on completing your application form.
Are there nearby dining options near the Post Office at 2727 Mermaid Ave?
Yes, nearby restaurants include Crown Fried Chicken, Hop Wong Chinese Restaurant, Panda, S&A Pizzeria, and Yummy Taco, great for a meal before or after your visit.
What nearby medical services are accessible near this USPS location?
Close by are Dr. Michael Tavdy’s internal and family medicine practice, Quick Rx Specialty Pharmacy, Coney Island Pharmacy, and Road to Recovery Physical and Occupational Therapy.
Are there beauty and wellness services near the United States Postal Service at Mermaid Ave?
Yes, nearby beauty salons include Hair Spectations Salon, Studio Twenty Eight Unisex Salon, Kool Nails, and Coney Island Beauty Salon for hair and nail care.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website