Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 271 Cadman Plz E to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, with several specific complaints about individual employees, particularly Bob.
Positive Experiences
Some customers highlighted exceptional service from specific employees like Andrea and Miltzi, who were noted for their helpfulness and professionalism.
Long Wait Times
Numerous reviews mentioned long wait times and understaffing, leading to frustration among customers.
Inconsistent Service
While some customers had positive experiences, many others reported poor service and unprofessional behavior, indicating a lack of consistency in customer care.
AC
Ain Cornell
3 days ago
1.0
This the worst post office ever the supervisor Bob threatened me and refused to provide me service because I requested to speak with his supervisor that never came out to assist
CK
Courtney Kinnare
3 days ago
4.0
Andrea was so helpful in taking a large amount of packages from
Me when I was struggling at the window and facilitating a pickup for the next day! Great help for small businesses
AH
Alex Horowitz
3 days ago
5.0
The staff was all so helpful. Especially Andrea who helped me stamp my wedding invitations so they would arrive beautiful. She was a pleasure and greeted everyone with a smile. She helped the line move along. We were all very happy!
CC
Carina
Dec 23, 2025
5.0
Andrea = The Kiosk Queen of Cadman Plaza Clerk 🏆
The line here on Saturday was a 35-minute nightmare, but Andrea is a legend. It was my first time using the kiosk and I had major 'stage fright' with a crowd waiting behind me. Andrea stepped in, told me to 'take a deep breath and calm down,' and coached me through my shipping and Christmas stamps. She handles the rush with total poise and a great sense of humor. Despite the long line, she took the time to explain the Kiosk Services so I could save time in the future . She make me feel like a valued customer rather than just another person in line.
ANDREA THE CLERK WAS INCREDIBLY HELPFUL AND PROFESSIONAL.
Someone get her a raise and a Massive Coffee—she’s the reason I’m skipping lines forever now! ☕️📦"
EE
Eden
Dec 20, 2025
1.0
If I could give 0 stars I would. The staff refused to answer a simple question about where my package is because the group who does packages is in a different floor of the building and they wouldn't help me get in contact. I was given a disconnected number to call, as a joke I would assume, and then I was told to call ASK-USPS whose rep was very lovely.
Even with her help, the staff refused to help get us in contact with anyone and kept saying that they had no way of getting in contact with them as if they weren't in the same building?
Waste of an hour and a half. If your package is somehow held at this location, just think of it as already on the way back to sender. The staff won't help you at all.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service location at 271 Cadman Plz E?
You can send mail, ship packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and access various mailing and shipping products and services.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can take passport photos by appointment. Please complete and print your application form before your visit.
Do I need an appointment for passport services at this Post Office?
Yes, you typically need to schedule an appointment using the online scheduler for passport services. Limited walk-in hours are offered at select locations.
What are the operating hours of the USPS location at 271 Cadman Plz E?
Monday to Friday, the Post Office is open from 7:00 AM to 8:00 PM. On Saturdays, it is open from 7:00 AM to 4:00 PM. It is closed on Sundays.
How can I get a PO Box at this United States Postal Service location?
You can apply for a PO Box online or in person at the location. Applying online is quick and secure; just visit the USPS PO Box website and follow instructions.
Is there after-hours access to PO Boxes at this Post Office?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby. However, access hours can vary, so check with the local Post Office for specific details.
What nearby government offices could I visit alongside the USPS location at 271 Cadman Plz E?
Near the Post Office are the US Passport Agency, U.S. Attorney's Office - Eastern District of New York, and the US Bankruptcy Court East District, which may be useful for legal, passport, or government-related needs.
Are there nearby transportation options to reach the United States Postal Service at 271 Cadman Plz E?
Yes, the Tillary St/Cadman Pz E transportation hub is nearby, which can help customers easily access the Post Office via public transit.
What nearby attractions can I visit before or after my trip to the Post Office at Cadman Plaza?
You can visit the Brooklyn Bridge Entrance Brooklyn Side to enjoy scenic views and sightseeing, or relax at the Korean War Veterans Plaza park nearby.
Are there any nearby dining options close to the 271 Cadman Plz E Post Office?
Yes, Celeste Diner and Brooklyn Bridge Bistro are nearby dining establishments where you can enjoy a meal before or after visiting the Post Office.