Brand Certified
United States Postal Service
1.3(620 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
2645 Atlantic Ave, Brooklyn, NY
11207, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2645 Atlantic Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.3
620 reviews
5 stars
38
4 stars9
3 stars8
2 stars
16
1 star
549
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unhelpful staff, leading to a negative customer experience.
Delivery Issues
Many customers reported problems with package deliveries, including lost packages, incorrect deliveries, and failure to attempt delivery.
Staffing Problems
The location is frequently noted as understaffed, resulting in long wait times and poor service.
Appointment Management
Customers expressed frustration over missed appointments and lack of communication regarding staffing issues affecting scheduled services.
Overall Satisfaction
Overall, the post office received overwhelmingly negative feedback, with many customers expressing a strong dislike for the service.
- JHjessenia herrera5 days ago5.0I had to go to this post office because I went through a nightmare at the post offices on broadway and gate. My experience here was night to day. Patricia was amazing!!!!! I had to renew my son passport. She was so helpful and nice. I had the best experience she was helping everyone that needed a passport, calling people‘s name and not being rude. One person missed the appointment and she still took care of them. It was a very, very amazing experience. Thank you, Patricia
- SRSana RockFeb 25, 20261.0One worker out of 5 windows, takes over an hour just to be serviced
- CMCristhian MendezFeb 10, 20261.0This one gotta be the worst USPS facility ever, they not only keep losing my Amazon packages but they deliver them to the wrong address
- JHJulie HackettFeb 6, 20261.0Unnecessarily rude, slow, and aggressive. Would not return unless I had to.
- SSSuperMom03Feb 3, 20261.0This post office has been consistently disappointing. Mail often is not delivered at all, and when delivery attempts are supposedly made, no pink slip is ever left, leaving customers completely unaware that a package is being held. You’re then expected to somehow know to come in and wait. The location is clearly understaffed, which leads to long lines and unnecessary delays. Unfortunately, staffing issues don’t excuse the fact that some if not most of the agents are rude, dismissive, and unhelpful. Basic questions are met with attitude, and customer service feels like an afterthought. Overall, this post office creates frustration instead of providing a reliable public service. Poor communication, lack of accountability, and consistently negative interactions make this a place people dread having to visit.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 2645 Atlantic Ave?
You can send mail and ship packages, obtain money orders, rent Post Office boxes, apply for passports, purchase gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and many also offer passport photo services. You should complete and print your application before applying.
Do I need an appointment for passport services at this location?
Most Post Offices offering passport services require an appointment via the online scheduler, though limited walk-in hours may be available at select locations.
What are the operating hours of the USPS at 2645 Atlantic Ave?
Monday to Friday from 9:00 AM to 5:00 PM, Saturday from 8:00 AM to 1:00 PM, and closed on Sundays.
Can I get a PO Box at this location, and how do I apply?
Yes, you can apply for a PO Box online or in person. Online applications are available at usps.com/manage/po-boxes.htm, and in-person applications require two valid IDs and a completed application.
Are PO Boxes accessible after hours at this Post Office?
Most USPS locations provide 24/7 access to PO Boxes in the lobby, but access hours may vary, so check directly with this Post Office for specifics.
Are there other USPS or postal facilities nearby?
Yes, nearby postal facilities include 'US Post Office', 'USPS gopost', and 'Atlantic ave post office', which may offer additional services or convenient locations for your mailing needs.
What nearby establishments can I visit before or after my visit to the postal service?
You can visit nearby places like 'Atlantic Avenue Braces' for dental care, 'Garden Eden Baptist Church' for spiritual services, or 'Atlantic Liquors' for refreshments.
Are there nearby financial or money transfer services I can use in conjunction with the Post Office?
Yes, 'Western Union' is nearby for money transfers and 'M&T Bank' provides banking services and ATMs, helpful for financial transactions before or after your Post Office visit.
Where can I find official online resources or make appointments for USPS services?
You can schedule passport appointments and access other USPS services via the official USPS online tools at https://tools.usps.com/rcas.htm and https://tools.usps.com/locations/details/1361795.
Brand Certified Facts from United States Postal Service
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