Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 263 S 4th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.6
662 reviews
5 stars
77
4 stars
21
3 stars
17
2 stars
23
1 star
524
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlighted the staff as rude, condescending, and aggressive towards customers, creating a negative experience.
Service Efficiency
Customers frequently reported extremely slow service, long wait times, and understaffing, leading to frustration.
Cleanliness and Organization
The post office was described as dirty and disorganized, with complaints about the overall environment being unpleasant.
Mixed Experiences
While many reviews were negative, a few customers reported positive interactions with specific staff members, indicating inconsistency in service quality.
KL
Kyra Lilley
2 days ago
1.0
Very rude staff and unorganized space. The line was not clearly marked and people were scattered in various parts of the store and the staff member yelled and pointed at me for not knowing where to stand while calling me a condescending pet name. Also, the service was extremely slow as there were at least 20 people waiting and the staff was taking their sweet time without care for other people’s schedules.
LC
Laura Chukanov
Feb 25, 2026
1.0
Very rude clerks. One of the clerks snapped at an elderly woman in front of me for merely looking at her window to see if she was next. The clerk proceeded to loudly mock her in front of another customer. At the end of the day, the task I went there for was eventually accomplished, but the human experience was rough. I get it, the US Post Office doesn’t value great customer service and I probably shouldn’t care that much, but I did feel bad for the elderly woman in front of me so felt compelled to say something in her defense.
Overall, the employees seemed to be very unhappy and as a result they take it out on some customers.
GK
Genny Kelley
Feb 22, 2026
1.0
I’m a local business owner and have been coming to this usps once a week for 7 years… the other week on 2/5 around 3pm I was there putting my packages in the bin like I normally do and a usps worker at the window started screaming at me, calling me ‘petty’ multiple times, degrading me, people were looking in my direction and I had AirPods in so I took them out and was so confused. Then I walked away and she was still yelling at me and another employee, who had told me it was ok to leave my package where I did. I went back, tried to calm the situation down, saying it wasn’t a big deal and I moved my package into another bin that was freshly emptied. I’ve never experienced such horrific customer service anywhere ever. It was so extremely uncomfortable.
AB
Aliyah barone
Feb 18, 2026
1.0
Terrible customer service, I went to go pickup my package that was supposed to be delivered Friday Feb 13 and they left a note saying no one was home when I was home all day on whatever I reschedule delivery for the next day the 14th and no delivery ok so finally I can go and just pick it up there was a male helping someone and I heard the woman help someone who was also trying to pick up a package and she told him they haven’t gone through everything and she asked for his name and number to call him back to let him know his package is ready to pickup well unfortunately I get the rude guy who looks miserable and asks for my name and when the package got here and just says it’s not ready you need to come back later no time no nothing.
KK
Kristin
Feb 17, 2026
1.0
Employees are rude, incompetent and constantly giving wrong information. Further, instead of focusing on customers employees here are always on their personal phones while you’re at the window taking personal calls and on social media. Unpleasant experience all around, the entire location should be replaced with employees that actually work and treat customers with respect. Avoid at all costs.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 263 S 4th St offer?
This Post Office offers mail and package sending, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can take your passport photo by appointment.
Do I need to schedule an appointment for passport services at this location?
Yes, most passport services require an appointment through the online scheduler, though limited walk-in hours are available at select locations.
What are the business hours for the United States Postal Service at 263 S 4th St?
Monday through Friday, 9:30 AM to 5:30 PM; Saturday, 9:30 AM to 1:00 PM; closed on Sundays.
How can I rent a PO Box at this Post Office?
You can apply online at the USPS website or in person with two valid IDs and a completed application form.
Is 24/7 access to PO Boxes available at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours can vary. Please confirm with this Post Office.
What nearby coffee shops can I visit before or after my visit to the Post Office?
Devocion Coffee, a nearby coffee shop, is a great place to grab a drink before or after your visit.
Are there any parking options close to this USPS office?
Yes, Little Man Parking @ The Dime and Dime Building LAZ Parking offer parking near the location for convenient access.
What nearby amenities can I find if I want a beauty or grooming service near the Post Office?
Natural Roots beauty salon and No Club Barbershop are nearby options for beauty and grooming services.
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