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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2628 E 18th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.3
375 reviews
5 stars
21
4 stars5
3 stars
8
2 stars
12
1 star
329
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over the lack of professionalism and respect from employees.
Delivery Issues
Customers frequently reported lost packages, incorrect delivery notifications, and poor tracking information, leading to significant dissatisfaction with the reliability of the service.
Operational Problems
Many reviews mentioned inconsistent hours of operation, with the post office often being closed during posted hours, causing inconvenience for customers.
Cleanliness and Organization
The facility was described as dirty and disorganized, contributing to a negative customer experience.
Long Wait Times
Customers consistently complained about long wait times and inadequate staffing, leading to frustration and delays in service.
- YGYelena Goldvekht4 days ago1.0Got a notification in my mailbox that no one was at home and postman couldn't leave an insured mail and I need to pick it up. Not that I was at home whole day , but when I arrived to post office couple of days later, employee couldn't find it and said to me that it will be redelivered to me tomorrow. I waited for 3 days and went back there. The same employee said that mail was already sent back .I said it's not the date that was indicated to be sent back. She just made gesture with shoulder that she doesn't know or doesnt care.It is impossible to reason with them Just time waisted.
- EBEleonora BergerSep 30, 20251.0Rude, not helpful, dirty, unprofessional
- LSLilya SherfedinovaSep 12, 20251.0I didn’t get the delivery even though it said the package was delivered to the mailbox. It’s impossible to reach the office, no one ever pick up the phone! The worst postal service
- RARoxanna AlvaradoAug 21, 20251.0When are they going to fix this? One employee for a whole community is not enough! This is ridiculous and slow
- ZSZilola ShamsikulovaJul 29, 20251.0Very rude USPS employee at Bay Station (2628 E 18th St, Brooklyn). I politely asked how to send a letter — he started yelling, refused to help, and wouldn’t accept my mail. When I calmly asked for his name, he refused to tell me and stood far away so I couldn’t read his badge. He said, “Go somewhere else.” Unacceptable behavior, especially for someone mailing for the first time.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 2628 E 18th St?
You can send mail, ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and access other shipping and mailing services.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services here?
Yes, most passport services require an appointment scheduled through the USPS online scheduler, although limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 2628 E 18th St?
Monday to Friday from 9 AM to 5 PM, Saturday from 8 AM to 1 PM, and closed on Sundays.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online or apply in person at the Post Office with two valid IDs and a completed application form.
Is 24/7 access available to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with this local Post Office for specifics.
What nearby Post Office locations can I visit around 2628 E 18th St?
Nearby you can find the US Post Office - Sheepshead Bay and another United States Postal Service location, providing alternative options for postal services.
Are there any nearby restaurants where I can dine before or after visiting the Post Office?
Yes, Pizza By The Bay, Pizza Cardo, Bread House bakery, and Chikurin sushi restaurant are all nearby dining options to consider.
What nearby businesses offer travel or event services around the Post Office?
Nearby you can find Tair Travel & Tours for travel services and Shore To Shore Management for event planning and property management.
Is there a nearby bank or financial service for convenient access after visiting the Post Office?
Yes, Chase Bank and Chase Mortgage are close by for any banking or financial needs.