Brand Certified
United States Postal Service
1.3(381 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
2628 E 18th St, Brooklyn, NY
11235, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2628 E 18th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
1.3
381 reviews
5 stars
22
4 stars5
3 stars
7
2 stars
12
1 star
335
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over the lack of professionalism and respect from employees.
Operational Issues
Customers frequently reported that the post office was closed during posted hours, leading to significant inconvenience and confusion.
Package Handling
There were multiple complaints about lost packages and poor handling of mail, with customers stating that their items were either misplaced or delivered incorrectly.
Long Wait Times
Many customers experienced long wait times and overcrowding, often waiting hours to receive service.
- MJMichael Guidice jrFeb 16, 20265.0The ladies are very friendly love coming to this post office
- AGAlex GalayevFeb 14, 20261.0Riduculous. Office closed, dog house outside with rude man inside.
- VGVikentiy GuzelFeb 7, 20261.0The Asian guy who works at the kiosk ( and he works for many years for USPs I believe) is the meanest person I have ever met. Never smiles, whatever you ask him he will give you a cold answer, nasty attitude toward the customers. The incident happened on February 6, 2026, around 2:15 PM and the worst part in the incident was that the USPS worker used F word toward me. This is extremely unprofessional !!!!
- BKBakhtiyor KulievJan 21, 20261.0Instead of helping customers, those mobile unit guys fight with you. They pretend they’re in a rush but sit there for 8 hours. The complaint line at USPS is a vicious cycle—after being sent around, most people give up. It’s the same way people walk away from the mobile unit: miserable service. Where Elon Mask? ( Department of Government Efficiency (DOGE))
- VKVolodymyr KrylyukJan 3, 20261.0was closed on Saturday at 11.19 a.m.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 2628 E 18th St?
You can send mail, ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and access other shipping and mailing services.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take passport photos by appointment.
Do I need an appointment for passport services here?
Yes, most passport services require an appointment scheduled through the USPS online scheduler, although limited walk-in hours may be available at select locations.
What are the operating hours of the United States Postal Service at 2628 E 18th St?
Monday to Friday from 9 AM to 5 PM, Saturday from 8 AM to 1 PM, and closed on Sundays.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online or apply in person at the Post Office with two valid IDs and a completed application form.
Is 24/7 access available to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with this local Post Office for specifics.
What nearby Post Office locations can I visit around 2628 E 18th St?
Nearby you can find the US Post Office - Sheepshead Bay and another United States Postal Service location, providing alternative options for postal services.
Are there any nearby restaurants where I can dine before or after visiting the Post Office?
Yes, Pizza By The Bay, Pizza Cardo, Bread House bakery, and Chikurin sushi restaurant are all nearby dining options to consider.
What nearby businesses offer travel or event services around the Post Office?
Nearby you can find Tair Travel & Tours for travel services and Shore To Shore Management for event planning and property management.
Is there a nearby bank or financial service for convenient access after visiting the Post Office?
Yes, Chase Bank and Chase Mortgage are close by for any banking or financial needs.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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