United States Postal Service

1.2
629 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 167 Bristol St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
167 Bristol St, Brooklyn, NY
11212, United States

Hours

Reviews

1.2
629 reviews
5 stars
26
4 stars
5
3 stars
8
2 stars
12
1 star
578

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely rude and unhelpful staff, with many customers expressing frustration over the lack of professionalism and empathy.

Delivery Issues

Customers reported consistent problems with late deliveries, misdelivered packages, and packages being marked as delivered without any attempt to deliver them.

Long Wait Times

Many reviews mentioned long wait times and understaffing, leading to frustration among customers who had to wait excessively to receive service.

Cleanliness and Maintenance

Several customers noted that the post office was dirty and poorly maintained, contributing to an overall negative experience.

Management Concerns

There were calls for better management and staffing, with customers expressing disbelief that the location continues to operate under current conditions.
  • SV
    Samantha Velez
    6 days ago
    5.0
    This place is actually nice for the most part the workers do their job. They are not so jolly but nor rude they are to the point & get you in & out quickly & that works for me.
  • AA
    A Alpha
    Oct 4, 2025
    1.0
    Came to this location on behalf of my elderly mother to purchase a money order to send certified mail. My mother is in much need of assistance so getting her around so it takes time. I arrived around prior to closing. I had everything filled out with the exception of the money order. I asked if I can complete the money order and complete the transaction so that my mother's rent can be paid. She refused to allow me do do so. With that said... I asked if I can be allowed litterally 1 minute to fill the money order and come right back to send off her rent. She argued and still would not help. This location is patronized by mostly the elderly form my observation.This is why I left brooklyn. It is a crab in a barrel. No empathy, no kindness, no understanding, no help. I would give this 0 starts but whatever.
  • JL
    Joann Lewis
    Sep 9, 2025
    1.0
    This place is the worst, they don't know how to speak to people. This is Customer Service Job, if you don't know how to deal with all types of people you should not be there!!!!!! If you hate your job find another one. YOu signed up for this. Learn how to speak to people without attitude. its not what you say but how you say it
  • VL
    V Lance
    Aug 25, 2025
    1.0
    Why is my mail being delivered after 8pm? This is crazy y’all don’t have no workers.
  • AA
    Anna
    Aug 18, 2025
    1.0
    Literally THE WORST post office in the whole America. Workers are extremely rude and slow.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.